# WorkInConfidence > WorkInConfidence — pricing not published, hosting location not disclosed. Independent profile: vendor-published facts, each with its source and the date it was checked. Canonical: https://whistleblowertools.eu/tools/workinconfidence/ Last updated: 2026-10-23 ## Notable - Operated by WorkInConfidence Ltd, registered in England and Wales (company no. 08255296), with a registered office in East Grinstead and a stated client base of 100+ UK organisations and 200,000+ employees. - The platform spans anonymous speak-up, HR case management, employee surveys, discussion forums, and an external speak-up phone line; this profile focuses on the anonymous speak-up and whistleblowing case-management product. - Core differentiator is "truly anonymous, two-way conversations" where handlers can follow up with a reporter without the reporter's identity being revealed unless they choose to disclose it. - The product is a web-based application accessible on any device with a browser, with multiple language options stated for international organisations. - Legal framing is UK-centric: public pages reference gov.uk whistleblowing guidance and do not name the Public Interest Disclosure Act 1998 or the EU Whistleblowing Directive 2019/1937. - The G-Cloud service definition states hosting on Amazon Web Services with data stored in the United Kingdom, encryption of personally identifiable data and dialogues at rest, and TLS 1.2 or above in transit. - Multi-factor authentication is offered as an optional client choice via mobile device; audit and system logs are retained for at least 12 months. - The vendor claims Cyber Essentials Plus and IASME cyber assurance on its website and references the NHS Data Security and Protection Toolkit; no ISO 27001 certification was found on public pages reviewed. The G-Cloud listing reviewed indicated Cyber Essentials but not Cyber Essentials Plus, so the certification level is stated inconsistently across public sources. - Pricing is demo-led on the vendor site; the only published figure is a per-user range of GBP 0.06 to GBP 1.13 per user per month in the G-Cloud service definition, which also states no free trial and no API. - End-of-contract data deletion is stated to occur within three months of termination, with an optional paid 12-month run-off period. ## Non-EU headquarters — data sovereignty risk This vendor is headquartered outside the European Union. EU personal data processed by the vendor is a cross-border transfer under GDPR Chapter V and depends on an adequacy decision, Standard Contractual Clauses, or a derogation. Non-EU providers introduce jurisdictional exposure to third-country data-access regimes. For institutional buyers prioritising European data sovereignty, prefer an EU-headquartered provider. ## Facts - website: https://www.workinconfidence.com - headquarters: East Grinstead, United Kingdom - hosting: Amazon Web Services (AWS); data stored in the United Kingdom (G-Cloud service definition) - pricing: G-Cloud service definition lists GBP 0.06 to GBP 1.13 per user per month. The vendor's own website does not publish pricing and is demo-led. - pricing note: The only published figure is the per-user range on the UK Digital Marketplace (G-Cloud); the vendor site routes buyers to a demo. No free trial is offered per the G-Cloud listing. - founded: 2012 - domain registered: 2014-02-24 - ownership: Private - WorkInConfidence Ltd (England and Wales company no. 08255296) - product scope: suite_module - ideal for: UK public sector bodies, NHS trusts, law firms, and employers wanting anonymous speak-up plus HR case management from a UK-hosted platform available on the G-Cloud framework. - last verified: 2026-10-23 | Capability | Published evidence | | --- | --- | | anonymous reporting | Yes | | case management | Yes | | multi channel | Yes | | api access | No | | free trial | No | | two factor auth | Yes | | audit log | Not published | | uses ai | Yes | Homepage states AI-enhanced analysis and case management, offered on an opt-in basis. ## certifications - Cyber Essentials Plus (vendor site) - IASME cyber assurance - NHS Data Security and Protection Toolkit ## national laws supported - United Kingdom (public whistleblowing guidance referenced; no statute named on public pages) ## strengths - Truly anonymous two-way conversations documented on public pages - Combined anonymous speak-up and HR case management in one platform - UK (AWS) data storage is clearly disclosed - Listed on the UK G-Cloud framework with a published per-user price range - Cyber Essentials, IASME assurance, and NHS Data Security and Protection Toolkit referenced ## Assessment Base score: 21/50. Access tier: P. Reviewed: 2026-07-19. Public pages only. No reporter submission or handler environment was reviewed. ### Is WorkInConfidence suitable for SMEs under 250 employees? WorkInConfidence does not publish entry-tier pricing, so SME buyers need to request a quote to assess fit. Buying path: Sales contact required. UK public sector bodies, NHS trusts, law firms, and employers wanting anonymous speak-up plus HR case management from a UK-hosted platform available on the G-Cloud framework. ### Which national whistleblower laws does WorkInConfidence explicitly reference? WorkInConfidence explicitly cites the following national transpositions of Directive 2019/1937 in its public materials: United Kingdom (public whistleblowing guidance referenced; no statute named on public pages). Absence from this list does not mean the platform can't be used in other EU jurisdictions — all 27 member states have transposed the Directive. Verify jurisdictional fit with the vendor directly. ### Does WorkInConfidence process whistleblower report content with AI? Yes — WorkInConfidence processes report content with AI (typically for translation, summarisation, or classification). If your compliance posture requires keeping disclosures out of third-party LLMs or machine-translation services, confirm data-processing terms and vendor subprocessors before procurement. Homepage states AI-enhanced analysis and case management, offered on an opt-in basis. ## Sources - https://www.workinconfidence.com/ - https://www.workinconfidence.com/anonymous-speak-up-culture-give-your-people-a-voice/ - https://www.workinconfidence.com/hr-case-management-software/ - https://www.workinconfidence.com/whistleblowing-why-your-organisation-should-embrace-it/ - https://www.applytosupply.digitalmarketplace.service.gov.uk/g-cloud/services/604232402844866