# hintcatcher

> hintcatcher — from under €50 a month, EU-hosted. Independent profile: vendor-published facts, each with its source and the date it was checked.

Canonical: https://whistleblowertools.eu/tools/hintcatcher/
Last updated: 2026-10-25

## Notable

- Operated by product kitchen GmbH (Göppingen, Baden-Württemberg).
- Flat pricing is independent of employee count.
- Four tiers: LITE, PLUS, PREMIUM (self-serve monthly) and PARTNER (multi-tenant reseller solution, quote only).
- End-to-end encryption; reports accessible only to the whistleblower and selected caseworkers.
- Anonymous two-way dialogue between whistleblower and caseworker.
- Case management with audit-proof audit log; monitoring of legal deadlines and email notifications.
- Corporate design and custom texts on the reporting office; custom domain available on request (optional / add-on).
- Oral hint reporting by voice recording is marked optional on every tier.
- Partner programme for law firms, external data protection officers, and ombudspersons.
- Hosted on servers in Germany at an ISO 27001-certified hoster; hoster not named in public materials.
- Reporting form available in 27 languages, listed by name on the pricing page; 22 of the 24 official EU languages are covered, Irish and Maltese are not.
- No public API, SSO, or subprocessor list was found on public pages reviewed.

## Public documentation review — 2026-10-25

The published offer remains €39 / €59 / €99 per month before applicable taxes, with PARTNER pricing on request. The setup guide describes a PLUS trial that expires automatically. The three-week length remains vendor-stated rather than published in the pages reviewed.

The knowledgebase documents automatic deletion after a configurable retention period, reporter return access using a case ID and password, and internal notes hidden from reporters. It also identifies two user roles with access to all cases. These details correct earlier evidence gaps in the score, which moves from 25 to 30 out of 50. Subprocessor credit was removed because an administrator-only DPA does not establish a public list or an objection process.

This remains a public-source review. Trial account creation, report submission, messaging, deadlines, closure and exports have not been tested. The historical scoring date and access tier are retained; the corrections above carry their own observation date.

## Facts

- website: https://www.hintcatcher.com

- headquarters: Göppingen, Germany

- hosting: Germany; ISO 27001-certified hoster (hoster not named by vendor)

- pricing: LITE €39, PLUS €59, PREMIUM €99 per month (net of VAT). PARTNER multi-tenant tier quote-based.

- pricing note: Free test/demo advertised; the trial runs 3 weeks (vendor-stated), a length the public pages do not state. 1-month contract with 14-day notice period. No setup fee. Monthly billing. Pricing is flat — not tied to employee count.

- languages: 27

- domain registered: 2021-01-14

- ownership: Private — product kitchen GmbH

- customers: 75,000+ employees across customer organisations (vendor claim)

- product scope: standalone

- encryption: e2e

- ideal for: DACH-region SMEs subject to HinSchG who want flat pricing that doesn't scale with headcount.

- last verified: 2026-10-25

- company id: HRB 739026

| Capability | Published evidence |
| --- | --- |
| anonymous reporting | Yes |
| case management | Yes |
| multi channel | Yes |
| api access | No |
| free trial | Yes |
| two factor auth | Not published |
| audit log | Yes |
| uses ai | No |

## national laws supported

- Germany (HinSchG)

- EU Directive 2019/1937

## strengths

- Flat pricing — €39 / €59 / €99 regardless of employee count

- German hosting on an ISO 27001-certified hoster

- End-to-end encrypted reports with anonymous two-way dialogue

- Self-serve setup; no demo or training required

- 1-month contract with 14-day cancellation notice

## Assessment

Base score: 30/50. Access tier: P. Reviewed: 2026-05-24.

Public pages only. Selected criterion evidence corrected from public documentation on 2026-10-25; the historical scoring date is retained. No reporter submission or handler environment was reviewed.

### Is hintcatcher suitable for SMEs under 250 employees?

Yes — hintcatcher's entry-tier pricing is published under €50/month, inside the range most 50–249-employee organisations budget for a whistleblowing channel. LITE €39, PLUS €59, PREMIUM €99 per month (net of VAT). PARTNER multi-tenant tier quote-based. DACH-region SMEs subject to HinSchG who want flat pricing that doesn't scale with headcount.

### Which national whistleblower laws does hintcatcher explicitly reference?

hintcatcher explicitly cites the following national transpositions of Directive 2019/1937 in its public materials: Germany (HinSchG), EU Directive 2019/1937. Absence from this list does not mean the platform can't be used in other EU jurisdictions — all 27 member states have transposed the Directive. Verify jurisdictional fit with the vendor directly.

### Does hintcatcher process whistleblower report content with AI?

No — hintcatcher does not process report content with AI or machine translation per its vendor materials. Verify the vendor's subprocessor list to confirm no downstream AI processing occurs.

## Sources

- https://www.hintcatcher.com/en/

- https://www.hintcatcher.com/en/#sectionpricing

- https://www.hintcatcher.com/en/imprint/

- https://www.hintcatcher.com/en/knowledgebase/retention-policy-and-deletion-log/

- https://www.hintcatcher.com/en/knowledgebase/introduction-for-potential-whistleblowers/

- https://www.hintcatcher.com/en/knowledgebase/working-with-internal-case-notes/

- https://www.hintcatcher.com/en/knowledgebase/usermanagement-in-hintcatcher/

- https://www.hintcatcher.com/en/knowledgebase/configure-available-languages-for-hintcatcher-reporting-office/

- https://www.hintcatcher.com/en/knowledgebase/do-you-offer-a-data-processing-agreement/

- https://www.hintcatcher.com/en/knowledgebase/setting-up-a-hintcatcher-system/