# Confide

> Confide — from €100–200 a month, EU-hosted. Independent profile: vendor-published facts, each with its source and the date it was checked.

Canonical: https://whistleblowertools.eu/tools/confide/
Last updated: 2026-10-18

## Notable

- Operated by Confide Global Pte. Ltd., headquartered in Singapore and founded by Wirecard whistleblower Pav Gill.
- Public intake options include online forms, voice and API, with anonymous two-way messaging and reporter-selected language.
- AI features support follow-up questions during intake, preparation of investigation documents, and analysis of connections across cases. Investigators review the resulting material.
- Case management includes evidence, configurable workflows, dashboards, role-based case access, conflict checks and a vendor-described immutable audit trail.
- The public calculator initially displays USD 2,000/year for 0-500 employees. Company size and optional services affect the quote; enterprise security and complex migration each add USD 1,500/year.
- Default hosting is Frankfurt, Germany; other regions can be arranged. ISO 27001 certification and SOC 2 Type II assurance are vendor claims on the public page.
- Public sources only were reviewed. No reporter submission, authenticated handler environment, certificate validity check or AI behavior test was performed.

## Non-EU headquarters — data sovereignty risk

This vendor is headquartered outside the European Union. EU personal data processed by the vendor is a cross-border transfer under GDPR Chapter V and depends on an adequacy decision, Standard Contractual Clauses, or a derogation. Non-EU providers introduce jurisdictional exposure to third-country data-access regimes. For institutional buyers prioritising European data sovereignty, prefer an EU-headquartered provider.

## Facts

- website: https://www.confide.ai/

- headquarters: Singapore

- hosting: Frankfurt, Germany by default; other deployment regions are available by arrangement (vendor-stated).

- pricing: The public calculator initially shows USD 2,000/year for the 0-500 employee band. Enterprise security and complex data migration are each USD 1,500/year extra; premium onboarding is quote-based. Other employee bands are selectable.

- pricing note: Base fee includes unlimited users, reporters, cases, channels and storage, all languages, standard migration and three hours of onboarding. Confirm the selected employee band and deployment region with sales. No self-serve free trial found.

- founded: 2023

- domain registered: 2023-09-01

- ownership: Private, Confide Global Pte. Ltd.

- product scope: standalone

- ideal for: Organizations seeking AI-assisted whistleblowing intake and investigation workflows, with sales-led deployment and default EU hosting.

- last verified: 2026-10-18

- legal entity: Confide Global Pte. Ltd.

| Capability | Published evidence |
| --- | --- |
| anonymous reporting | Yes |
| case management | Yes |
| multi channel | Yes |
| api access | Yes |
| free trial | No |
| two factor auth | Not published |
| audit log | Not published |
| uses ai | Yes |

Echo asks follow-up questions during intake; Compose drafts investigation documents; Sentinel analyses connections across cases. These are vendor-described features, not independently tested.

## certifications

- ISO 27001

- SOC 2 (AICPA)

## national laws supported

- EU Directive 2019/1937

## strengths

- Founder-led by Pav Gill, the whistleblower who exposed the Wirecard fraud

- ISO 27001, SOC 2, and GDPR compliance stated on public pages

- Multi-channel intake via forms, voice, meetings, and API

- Case management from intake to resolution with dashboards, reports, and export

- Anonymous reporting listed as a supported feature

- Default report-data hosting in Frankfurt, Germany

## Assessment

Base score: 24/50. Access tier: P. Reviewed: 2026-07-19.

Selected public-source evidence refreshed on 2026-10-18; earlier product-testing scope and date are retained. No reporter submission or handler retest.

### Is Confide suitable for SMEs under 250 employees?

Confide's entry-tier pricing starts above €100/month, on the heavy side for a 50–249-employee organisation comparing to flat-rate alternatives. The public calculator initially shows USD 2,000/year for the 0-500 employee band. Enterprise security and complex data migration are each USD 1,500/year extra; premium onboarding is quote-based. Other employee bands are selectable. Organizations seeking AI-assisted whistleblowing intake and investigation workflows, with sales-led deployment and default EU hosting.

### Which national whistleblower laws does Confide explicitly reference?

Confide explicitly cites the following national transpositions of Directive 2019/1937 in its public materials: EU Directive 2019/1937. Absence from this list does not mean the platform can't be used in other EU jurisdictions — all 27 member states have transposed the Directive. Verify jurisdictional fit with the vendor directly.

### Does Confide process whistleblower report content with AI?

Yes — Confide processes report content with AI (typically for translation, summarisation, or classification). If your compliance posture requires keeping disclosures out of third-party LLMs or machine-translation services, confirm data-processing terms and vendor subprocessors before procurement. Echo asks follow-up questions during intake; Compose drafts investigation documents; Sentinel analyses connections across cases. These are vendor-described features, not independently tested.

## Sources

- https://www.confide.ai/

- https://www.confide.ai/whistleblowing

- https://www.confide.ai/our-story