CLUE#ZO
German digital whistleblowing system from CAS Concepts and Solutions AG, delivered on SAP Business Technology Platform with integration to SAP S/4HANA and chatbot-guided report intake.
Part of SAP Business Technology Platform
Typical buyer
German private and public sector organizations, especially SAP customers, wanting an SAP-integrated HinSchG-compliant whistleblowing channel with chatbot-guided intake.
Distinctive features
- Chatbot-guided structured report intake
- Anonymous reporting with two-way mailbox follow-up
- Published three-tier monthly pricing (Basic, Standard, Enterprise)
- Delivered on SAP Business Technology Platform, integrated with SAP S/4HANA, and listed in the SAP Store
- Multilingual intake via GDPR-compliant real-time translation
- GDPR-compliant hosting stated to be exclusively in European data centres
Add-ons and conditions
Costs or terms not included in the headline price.
- Plans cap the number of reports per year (12 on Basic, 50 on Standard) with per-report overage fees
- User seats are capped per tier (3, 6, or 15)
- Large jump from Standard (EUR 299) to Enterprise (EUR 1,499) per month
- ISO 27001 is stated for the data centres, not as a vendor or product certification
- No free trial found on public pages reviewed
Notable
- Offered by CAS Concepts and Solutions AG (CAS AG), Hamburg, Germany (Commercial Register HRB 69127).
- CLUE#ZO is a digital whistleblowing system positioned for private and public sector organizations to comply with the EU Whistleblowing Directive (2019/1937) and the German Hinweisgeberschutzgesetz (HinSchG, in force since 2023).
- Delivered as SaaS on SAP Business Technology Platform, integrated with SAP S/4HANA, and listed in the SAP Store as a whistleblower service.
- A chatbot assistant guides whistleblowers through structured report intake, described as dialogue-guided receipt of reports.
- Anonymous reporting is supported, with a mailbox function for ongoing two-way communication with anonymous reporters about case progress.
- A separate web application is provided for employees to review and handle submissions.
- Multilingual support is provided through GDPR-compliant real-time translation; a specific language count was not stated on public pages reviewed.
- The vendor states data is hosted GDPR-compliant exclusively in certified European data centres, with encryption of stored and transmitted data; ISO 27001 is stated for the data centres, not as a vendor or product certification.
- Pricing is published in three monthly tiers: Basic EUR 99 (12 reports/year, 3 users), Standard EUR 299 (50 reports/year, 6 users), and Enterprise EUR 1,499 (unlimited reports, 15 users), all ex-VAT, with per-report overage fees on the lower tiers.
- No free trial or API documentation was found on public pages reviewed.
Similar to CLUE#ZO
Other platforms in the directory with overlapping pricing model, certifications, or procurement path.
e-CAS Spanish cloud compliance platform whose whistleblowing channel (canal de denuncias) is activated within 36 hours, aligned to UNE 19601, ISO 19600, and ISO 37002 and to Spain's Ley 2/2023.
OpenSource Hinweisgeberportal Managed GlobaLeaks whistleblowing channel operated by splice digital GmbH, hosted in German data centres, with published pricing from EUR 39/month on annual billing.
GoComply Whistleblowing Belgian whistleblowing compliance software from legal publisher Larcier-Intersentia (Lefebvre Belgium), sold in PRO, PLUS, and EXPERT tiers to organizations and to advisers managing client files.
e-nform Polish whistleblowing channel from E-nform Sp. z o.o. with Azure-hosted or on-premises deployment, IP-free intake, and published Silver/Gold tiers.
Frequently asked questions about CLUE#ZO
Answers derived from vendor-published materials dated on this page.
Is CLUE#ZO suitable for SMEs under 250 employees?
CLUE#ZO does not publish entry-tier pricing, so SME buyers need to request a quote to assess fit. Procurement is mixed. German private and public sector organizations, especially SAP customers, wanting an SAP-integrated HinSchG-compliant whistleblowing channel with chatbot-guided intake.
Which national whistleblower laws does CLUE#ZO explicitly reference?
CLUE#ZO explicitly cites the following national transpositions of Directive 2019/1937 in its public materials: EU Directive 2019/1937, Germany (Hinweisgeberschutzgesetz, HinSchG). Absence from this list does not mean the platform can't be used in other EU jurisdictions — all 27 member states have transposed the Directive. Verify jurisdictional fit with the vendor directly.
Does CLUE#ZO process whistleblower report content with AI?
Yes — CLUE#ZO processes report content with AI (typically for translation, summarisation, or classification). If your compliance posture requires keeping disclosures out of third-party LLMs or machine-translation services, confirm data-processing terms and vendor subprocessors before procurement. A chatbot assistant guides whistleblowers through structured report intake; the product page states GDPR-compliant real-time translation, and the vendor is listed among SAP's AI partners.
Compare CLUE#ZO with another platform
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