# Canal Ético App

> Canal Ético App — from €50–100 a month, hosting location not disclosed. Independent profile: vendor-published facts, each with its source and the date it was checked.

Canonical: https://whistleblowertools.eu/tools/canaletico/
Last updated: 2026-10-24

## Source review - 2026-10-24

The homepage, help centre, contact page, privacy policy and company page returned HTTP 200. The €96/month offer (€116.16 including IVA), monthly and annual Stripe payment links, the annual saving of €153 and the quote-based enterprise plan with its "servicio de multidiomas" are unchanged. The footer shows a "secure hosting" badge but names no provider or country, and the privacy policy names no hosting location.

## Source review - 2026-10-23

The homepage, help centre and contact page returned HTTP 200. The rendered homepage again publishes €96/month (€116.16 including IVA), an annual savings offer and a quote-based enterprise plan. Current-listing eligibility is restored on that evidence; earlier outage evidence is retained below.

## Source review - 2026-10-18

The homepage, contact page and help centre returned HTTP 500. The related canaldenunciasapp.com domain returned an empty page. A 2023 brochure remains downloadable and Smart Dev Technology’s corporate website is accessible. These findings establish a sustained public-site failure, not confirmed discontinuation. No replacement offer or closure notice was found at that check. The public offer was subsequently reverified on 23 October; this paragraph records the earlier outage.

## Notable

- Flat pricing of €96/month regardless of organisation size; annual billing available with €153 savings.
- Unlimited reports, written and voice reporting modes, tracking code for reporters.
- Bidirectional anonymous channel between reporter and case handler.
- No IP addresses, location data, or device identifiers stored; content encrypted; HTTPS in transit.
- Positioned by the vendor for Spanish Ley 2/2023 obligations.
- Also referenced for companies with UNE 19601, UNE-ISO 37001, ISO 37002, or AML compliance contexts; the page presents these as reasons an anonymous reporting mailbox may be needed, not as certifications held by the product.
- Enterprise plan adds custom field personalisation, multiple portals for corporate groups, custom payment terms, multilingual service, and dedicated compliance expert support.
- Operated by Smart Dev Technology; Spanish-language support via phone, email, and WhatsApp chat.
- Implementation process typically completed in 1-2 business days (vendor-stated).
- Fines referenced on vendor page: up to €300,000 for individuals and €1,000,000 for legal entities for non-compliance with Ley 2/2023.
- Public API, ISO 27001 certification, hosting-country disclosure, DPA, retention configuration, and subprocessor list were not disclosed on public pages reviewed.

The homepage, contact page and help centre were accessible on 23 and 24 October 2026, and the public €96/month offer rendered in the browser. This follows the HTTP 500 failures recorded on 18 October. Public-site recovery does not establish uninterrupted customer service or successful report delivery; no report was submitted.

23 October 2026: the public site again renders its €96/month offer and enterprise option; report delivery was not tested. Source: https://canaleticoapp.com/. [Evidence](https://whistleblowertools.eu/evidence/2026-10-23/canaletico-recovered.png).

18 October 2026: homepage rendered an empty page; the captured response was HTTP 500. Source: https://canaleticoapp.com/. [Evidence](https://whistleblowertools.eu/evidence/2026-10-18/canaletico-homepage.png).

## Facts

- website: https://canaleticoapp.com

- headquarters: Spain

- pricing: €96/month (€116.16/month incl. 21% IVA). Annual plan available (saves €153/year). Enterprise plan quote-based.

- pricing note: Unlimited reports, written and voice channels.

- languages: 1

- domain registered: 2023-11-11

- ownership: Smart Dev Technology

- product scope: standalone

- encryption: at_rest

- ideal for: Spanish organisations subject to Ley 2/2023 needing voice-channel intake at flat pricing.

- last verified: 2026-10-24

| Capability | Published evidence |
| --- | --- |
| anonymous reporting | Yes |
| case management | Yes |
| multi channel | Yes |
| api access | No |
| free trial | No |
| two factor auth | Not published |
| audit log | Not published |
| uses ai | No |

## national laws supported

- Spain (Ley 2/2023)

## strengths

- Flat €96/month regardless of organisation size

- Voice and written reporting modes included in base plan

- Public page references UNE 19601, UNE-ISO 37001, and ISO 37002 compliance programs as contexts where anonymous whistleblowing mailboxes may be needed

- Implementation typically completed in 1–2 business days (vendor-stated)

## Assessment

Base score: 24/50. Access tier: P. Reviewed: 2026-05-24.

Public pages only. No reporter submission or handler environment was reviewed.

### Is Canal Ético App suitable for SMEs under 250 employees?

Likely yes — Canal Ético App's entry-tier pricing sits in the €50–100/month band, workable for most 50–249-employee organisations. €96/month (€116.16/month incl. 21% IVA). Annual plan available (saves €153/year). Enterprise plan quote-based. Spanish organisations subject to Ley 2/2023 needing voice-channel intake at flat pricing.

### Which national whistleblower laws does Canal Ético App explicitly reference?

Canal Ético App explicitly cites the following national transpositions of Directive 2019/1937 in its public materials: Spain (Ley 2/2023). Absence from this list does not mean the platform can't be used in other EU jurisdictions — all 27 member states have transposed the Directive. Verify jurisdictional fit with the vendor directly.

### Does Canal Ético App process whistleblower report content with AI?

No — Canal Ético App does not process report content with AI or machine translation per its vendor materials. Verify the vendor's subprocessor list to confirm no downstream AI processing occurs.

## Sources

- https://canaleticoapp.com/

- https://canaleticoapp.com/centro-de-ayuda/

- https://canaleticoapp.com/contacto/

- https://canaleticoapp.com/politica-privacidad/

- https://canaleticoapp.com/Canal-Denuncias-2023.pdf

- https://smartdevtechnology.com/