Skip to main content
EU Whistleblower Directory

Edition I, 2026 · Tested April 2026

Whistleblowing software ranking — Bulgaria

Independent scored ranking of whistleblower-reporting tools for Bulgaria under the Act on Protection of Persons Reporting or Publicly Disclosing Information on Breaches, the local transposition of EU Directive 2019/1937. 25-criterion rubric fixed before scoring; every score carries evidence.

Tools scored
5
Base max
50
Bulgaria bonus max
6
Rubric version
v2

Bulgaria is thinner than Romania, but it is not empty. The visible field today is one real Bulgaria-native software product, several imported tools with live Bulgarian-language commercial surfaces, and a larger ring of advisory-led offers whose underlying product is not independently reviewable.

This edition therefore uses two layers:

  • the 50-point base rubric, which stays country-agnostic and scores the product itself: legal workflow depth, reporter experience, handler workflow, security posture, and commercial clarity;
  • the 6-point Bulgaria modifier, which rewards explicit Bulgarian-law posture, a named Bulgaria-acceptable hosting disclosure, and a real Bulgarian-language reporter / handler surface.

That combination penalises the three most common Bulgaria-market failure modes: service-heavy compliance wrappers with no independently reviewable software; imported tools with Bulgarian localisation but no local-law posture; and local offers with credible law framing but weak commercial or security disclosure.

This ranking is software-only and includes both Bulgaria-native vendors and foreign tools with concrete Bulgarian-language or Bulgaria-market go-to-market signal. Law-firm, hotline, or investigations-led services are excluded unless the underlying whistleblowing product is independently reviewable.

TOP 5 — summary

#ToolTierBase
/ 50
Bulgaria bonus
/ 6
TotalLast reviewed
1EthicsPortal logo EthicsPortalP+R+H414452026-04-23
2WeMoral logo WeMoralP252272026-04-23
3Confidential Reporting System logo Confidential Reporting SystemP204242026-04-23
4Phoenix logo PhoenixP211222026-04-23
5Fraud Line logo Fraud LineP162182026-04-23

Criterion-by-criterion matrix

fully meets partially meets does not meet / not verifiable

CriterionEthicsPortal logo EthicsPortalWeMoral logo WeMoralConfidential Reporting System logo Confidential Reporting SystemPhoenix logo PhoenixFraud Line logo Fraud Line
Legal compliance · 16 pts max
A1 Local transposition law referenced with article numbers
A2 Directive 2019/1937 Article 2(1) categories in intake
A3 Anonymous reporting default-on or equal-status
A4 7-day acknowledgment + 3-month feedback deadline tracking
A5 Configurable retention with automatic deletion
A6 Report register / log
A7 Append-only handler audit trail
A8 DPA + DPIA support documented
Reporter experience · 10 pts max
B9 Web form, mobile-responsive, with file upload
B10 Two-factor reporter access (Case ID + passcode)
B11 Two-way anonymous communication
B12 Structured intake aligned to Article 2(1)
B13 Reporter form in local language
Handler experience · 10 pts max
C14 Case management dashboard with status workflow
C15 Assign cases to handlers (rotation or multi-handler)
C16 Deadline reminder notifications
C17 Internal notes (not visible to reporter)
C18 Role-based access control (≥3 roles)
Security and trust · 8 pts max
D19 ISO 27001 certified
D20 No EOL software components
D21 EU data residency with country disclosed
D22 Sub-processor list + right to object
Commercial · 6 pts max
E23 Published pricing
E24 Free trial available (self-serve)
E25 Monthly contract option
Bulgaria bonus · 6 pts max · modifier, not in base
BG·LAW Bulgarian whistleblower law referenced
BG·RESIDENCY Bulgaria or named EU residency
BG·UI Bulgarian-language UI
Total4527242218

Per-tool reviews

#1
EthicsPortal logo

EthicsPortal

Poland · Whistleblower reporting portal hosted on Hetzner in Germany. Flat €49/month plan.

45 / 56
Base 41 · Bonus 4 · Tier P+R+H
Legal
14/16
Reporter
8/10
Handler
9/10
Security
5/8
Commercial
5/6

Strengths

  • Best article-level legal framing of any tool reviewed: /compliance/ enumerates Art 4, 6, 8, 9, 16, 18, 19–21
  • Deadline tracking is real, not marketing: code has eu_acknowledgment_deadline + feedback_due_at + overdue/due_soon scopes
  • Retention is configurable AND auto-purged: RETENTION_MONTHS_OPTIONS [12,24,36,60] + RetentionCleanupJob
  • Two-factor reporter access: Case ID + reporter-chosen 6-digit passcode (bcrypt digest), session-gated inbox; identifier is separated from secret
  • Modern stack with no EOL liabilities: Rails 8 + Turbo + Tailwind 4; no CKEditor or jQuery
  • Transparent monthly pricing (€49/mo) with 8 live product locales, including Greek
  • Multi-handler case assignment: per-report assigned_to FK on Membership, Pundit scope enforces admin-sees-all / member-sees-only-assigned, assignment changes are audit-logged and the assignee is notified automatically

Weaknesses

  • No structured intake questions: schema is Subject + Description + Files; does not ask relationship-to-org, source-of-info, prior reporting, or retaliation concerns
  • Audit log is append-only (DB trigger blocks UPDATE on semantic fields + TRUNCATE) but not hash-chained
  • Only 8 portal-facing languages (7 EU official languages + Luxembourgish) against 24 EU official languages
  • No ISO 27001 certification of EthicsPortal itself (only Hetzner infrastructure is certified)
  • Pay-first with 30-day money-back rather than upfront self-serve free trial

Standout

Article-level Directive framing backed by code that actually runs the deadline, retention, and two-factor passcode flows.

#2
WeMoral logo

WeMoral

Poland · Whistleblowing platform with public monthly pricing, self-serve trial, and 25-language product coverage, legally seated in Poland.

27 / 56
Base 25 · Bonus 2 · Tier P
Legal
5/16
Reporter
7/10
Handler
4/10
Security
2/8
Commercial
6/6

Strengths

  • Transparent pricing with public monthly billing, self-serve trial, and no cancellation fees
  • French-language marketing path is live, alongside 25-language product coverage claims
  • Custom forms, encrypted two-way communication, and task / action workflows are all surfaced publicly

Weaknesses

  • France-law positioning is thin; no public Waserman or Sapin II framing was found
  • Hosting and security posture remain under-documented publicly
  • Reporter return-access mechanism is not documented publicly

Standout

WeMoral has one of the strongest commercial surfaces in the set: public monthly pricing, a self-serve trial, and a clear feature page without forcing a sales cycle.

#3
Confidential Reporting System logo

Confidential Reporting System

Sofia, Bulgaria · Bulgarian whistleblowing platform built with Transparency International Bulgaria and Happy Company, with public BGN pricing, live login and registration, and explicit local-law positioning.

24 / 56
Base 20 · Bonus 4 · Tier P
Legal
5/16
Reporter
6/10
Handler
5/10
Security
2/8
Commercial
2/6

Strengths

  • Strongest Bulgaria-native law posture in the set: explicit local-law framing and buyer targeting around the Bulgarian regime
  • Public monthly pricing by employee band is better than the usual Bulgaria market opacity
  • Live login and registration endpoints plus a real app bundle expose more software signal than a normal brochure site
  • App bundle exposes public reporting pages, correspondence modes, hidden staff-only notes, and status labels

Weaknesses

  • Commercial conversion is still contact-led despite public pricing
  • Hosting country is not disclosed publicly
  • Anonymous reporting is qualified by the vendor's own legal explainer: anonymous written reports do not initiate proceedings
  • Security and trust posture is thinner than the stronger imported tools: no public ISO 27001 certification or sub-processor posture

Standout

Confidential Reporting System is the clearest Bulgaria-native software entry, but it still behaves more like an institutional local platform than like a polished self-serve SaaS.

#4
Phoenix logo

Phoenix

Switzerland · Swiss whistleblowing SaaS with Bulgarian and Romanian language pages, public pricing, and a free starter tier.

22 / 56
Base 21 · Bonus 1 · Tier P
Legal
4/16
Reporter
3/10
Handler
7/10
Security
1/8
Commercial
6/6

Strengths

  • Bulgarian and Romanian commercial entry points are live even though the vendor is Swiss
  • Commercial transparency is strong: free starter tier, public monthly pricing, and no-credit-card messaging
  • Public product scope is broad for P-tier review: multi-channel intake, case management, multi-org support, and multiple user roles

Weaknesses

  • No explicit Bulgaria-law or Romania-law positioning found
  • Hosting is framed around Switzerland rather than named EU residency
  • Public pricing pages load a WordPress TinyMCE asset chain, which weakens the trust posture under the EOL-components check
  • Security claims are broad, but no public ISO 27001 or equivalent certification was found

Standout

Phoenix is a real software competitor with a better self-serve commercial surface than most local Bulgaria- and Romania-facing challengers, but a much weaker local-law posture.

#5
Fraud Line logo

Fraud Line

Greece (Athens) · Greek whistleblowing-services provider with ISO 27001, ISO 27701, ISO 37001, and ISO 37002 certifications, deployed across 11 countries.

18 / 56
Base 16 · Bonus 2 · Tier P
Legal
5/16
Reporter
4/10
Handler
2/10
Security
5/8
Commercial
0/6

Strengths

  • Bulgarian-language market entry is real, not just theoretical: a dedicated /bg/ commercial surface is live
  • Anonymous reporting plus an open communication channel are documented publicly
  • Trust posture is stronger than most local challengers: ISO 27001, ISO 27701, ISO 37001, and ISO 37002 are all claimed publicly
  • Microsoft Azure hosting in Western Europe is disclosed publicly

Weaknesses

  • Commercial surface is opaque: no pricing, no self-serve trial, and no monthly contract signal
  • Bulgaria-specific legal framing is weak; the page references whistleblower laws generically rather than the Bulgarian act itself
  • Handler workflow remains thin at public-page tier: no explicit status workflow, reminders, or role model are documented

Standout

Fraud Line looks credible as a managed software-plus-services operator, but it scores like a service-heavy platform rather than like a transparent product SaaS.

Methodology

Scoring rubric

25 criteria across 5 categories, weighted by criterion count. Each criterion scores 0, 1, or 2 — rendered as ○ / ◐ / ●. Maximum base score is 50. Bulgaria-specific bonuses add up to 6 on top (modifier, not part of base).

Access tiers

Each tool carries an access tier reflecting what was testable:

  • P — public pages only (marketing, pricing, security, reporter URL).
  • P + R — above plus a test report submission.
  • P + R + H — above plus handler / admin dashboard (via free trial or demo).

Criteria that cannot be verified at the current tier score 0 with the evidence line "Requires handler tier" or "Not documented publicly". Scores depressed by tier, not by product quality, are explicitly flagged on each tool's profile.

Integrity guarantees

  1. The rubric was fixed before scoring. No criterion was added mid-test to favour or punish a specific tool.
  2. Every score carries evidence — a URL, a quote, or a file path — visible in each tool's profile.
  3. Tools operated by the publisher are scored by the same rubric. Placement is by score, not by construction.
  4. Each tool carries a Last reviewed date and is re-tested at least annually.
  5. Vendors can dispute a score or submit evidence of a shipped fix using the contact address in the site footer. Disputes and updates appear as dated addenda on the respective tool profile.

Law applied

Act on Protection of Persons Reporting or Publicly Disclosing Information on Breaches (the Bulgaria transposition of EU Directive 2019/1937). Tools are scored against the Directive first and against the local law's specifics second.

Coverage note

This ranking covers 5 tools with a scoring block published. Additional tools are being added as scoring completes. Unscored tools will appear in the ranking once they have a published scoring block.

All tools Other country rankings