Safecall vs Zateo

Side-by-side facts for Safecall and Zateo, sourced from vendor-published materials. Both platforms market themselves for EU Directive 2019/1937 compliance.

At a glance

Safecall

UK managed whistleblowing hotline and case-management software from Safecall Ltd, with former-police call handlers and UK-based data hosting; pricing is sales-led.

Headquarters: London, United Kingdom
Pricing: Not published. Procurement is sales-led; prospective clients are directed to contact the Safecall team.
EU data hosting: Not disclosed
EU member states referenced: —
Certifications: None published
AI on report content: No AI processing of report content

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Zateo

German whistleblowing SaaS from Selfox UG with published tiers from EUR 79/month, anonymous reporting, and Germany-based hosting on an ISO/IEC 27001-certified provider.

Headquarters: Wietzen, Germany
Pricing: Compliance Basic EUR 79/month, Compliance Pro EUR 119/month, Compliance Ultimate from EUR 399/month; all quoted monthly but billed annually, plus German VAT (zzgl. MwSt.).
EU data hosting: EU (named data centre)
EU member states referenced: 1 of 27
Certifications: None published
AI on report content: No AI processing of report content

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Full facts, side by side

Full facts, side by side: Safecall and Zateo
Attribute	Safecall	Zateo
Headquarters	London, United Kingdom	Wietzen, Germany
Founded	1999	Undisclosed
Ownership	Private, wholly owned by The Law Debenture Corporation p.l.c. (Safecall Limited, UK company registration 03769031)	Private - Selfox UG (haftungsbeschränkt), Wietzen, Germany (Amtsgericht Walsrode HRB 207827)
Pricing	Not published. Procurement is sales-led; prospective clients are directed to contact the Safecall team.	Compliance Basic EUR 79/month, Compliance Pro EUR 119/month, Compliance Ultimate from EUR 399/month; all quoted monthly but billed annually, plus German VAT (zzgl. MwSt.).
Pricing model	Quote only	Tiered (per employee)
Procurement model	Enterprise sales only	Self-serve sign-up
Free trial	No	✓ Yes
EU data hosting	Not disclosed UK-based data centres (vendor-stated); specific provider not named on public pages reviewed	EU (named data centre) Germany-based hosting on an ISO/IEC 27001-certified provider (Hetzner, vendor-stated)
EU member states referenced	—	1 of 27
EU reporting languages	Partial	Undisclosed
Total reporting languages	175	Undisclosed
AI on report content	No AI processing of report content	No AI processing of report content
Certifications	None published	None published
National laws referenced	EU Directive 2019/1937 United Kingdom (Public Interest Disclosure Act 1998)	EU Directive 2019/1937 Germany (HinSchG)
Anonymous reporting	✓	✓
Case management	✓	✓
Multi-channel intake	✓	—
Public API	—	—
GDPR (vendor claim)	✓	✓
EU Directive 2019/1937 (vendor claim)	✓	✓
Last verified	19 July 2026	19 July 2026

How Safecall and Zateo differ

Zateo can host report data inside the EU, while Safecall does not publish an EU hosting option. Safecall references 0 of the 27 EU member states and Zateo references 1. Neither lists an ISO 27001 certification. Zateo offers self-serve sign-up, whereas Safecall routes buyers through a demo or sales process. Neither processes report content with AI. Both market themselves for EU Directive 2019/1937 compliance, so the better fit depends on your priorities around data residency, certification, pricing transparency, and use of AI.

Safecall vs Zateo: common questions

Does Safecall or Zateo host whistleblower data in the EU?

Zateo can host report data inside the EU, while Safecall does not publish an EU hosting option.

How many EU member states do Safecall and Zateo cover?

Safecall references 0 of the 27 EU member states and Zateo references 1.

Is Safecall or Zateo ISO 27001 certified?

Neither lists an ISO 27001 certification.

How do Safecall and Zateo pricing and sign-up compare?

Safecall is priced at Not published. Procurement is sales-led; prospective clients are directed to contact the Safecall team.. Zateo is priced at Compliance Basic EUR 79/month, Compliance Pro EUR 119/month, Compliance Ultimate from EUR 399/month; all quoted monthly but billed annually, plus German VAT (zzgl. MwSt.).. Zateo offers self-serve sign-up, whereas Safecall routes buyers through a demo or sales process.

Do Safecall or Zateo use AI on whistleblower reports?

Neither processes report content with AI.

Another option in this directory

Safecall and Zateo are two of the platforms indexed here. If your shortlist is still open, one more worth comparing — with a different set of tradeoffs:

EthicsPortal

Whistleblower reporting portal hosted on Hetzner in Germany. Flat €60/month plan.

Headquarters: Poland
Pricing: €60/month, or €41.67/month billed annually (€500/year)
EU data hosting: EU (named data centre)
EU member states referenced: All 27
Certifications: ISO 27001
AI on report content: No AI processing of report content

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Compare this tool against other platforms in the directory.

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