Safecall vs Trustif

Side-by-side facts for Safecall and Trustif, sourced from vendor-published materials. Both platforms market themselves for EU Directive 2019/1937 compliance.

At a glance

Safecall

UK managed whistleblowing hotline and case-management software from Safecall Ltd, with former-police call handlers and UK-based data hosting; pricing is sales-led.

Headquarters: London, United Kingdom
Pricing: Not published. Procurement is sales-led; prospective clients are directed to contact the Safecall team.
EU data hosting: Not disclosed
EU member states referenced: —
Certifications: None published
AI on report content: No AI processing of report content

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Trustif

Estonian whistleblowing channel from Trustif Solutions OÜ for businesses, municipalities, and schools, with 30+ languages and published monthly pricing from EUR 69.

Headquarters: Tallinn, Estonia
Pricing: Basic EUR 69/month (0-49 employees); Premium EUR 119/month (50+); Business EUR 149/month (250+); Enterprise+ EUR 299/month (1,000+). Add-ons: extra reporting channel EUR 50/month, customisable form EUR 15/month.
EU data hosting: EU (named data centre)
EU member states referenced: 1 of 27
Certifications: None published
AI on report content: No AI processing of report content

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Full facts, side by side

Full facts, side by side: Safecall and Trustif
Attribute	Safecall	Trustif
Headquarters	London, United Kingdom	Tallinn, Estonia
Founded	1999	Undisclosed
Ownership	Private, wholly owned by The Law Debenture Corporation p.l.c. (Safecall Limited, UK company registration 03769031)	Private, Trustif Solutions OÜ (Estonian registry code 17079460); developed by Ernits OÜ
Pricing	Not published. Procurement is sales-led; prospective clients are directed to contact the Safecall team.	Basic EUR 69/month (0-49 employees); Premium EUR 119/month (50+); Business EUR 149/month (250+); Enterprise+ EUR 299/month (1,000+). Add-ons: extra reporting channel EUR 50/month, customisable form EUR 15/month.
Pricing model	Quote only	Tiered (per employee)
Procurement model	Enterprise sales only	Demo required
Free trial	No	No
EU data hosting	Not disclosed UK-based data centres (vendor-stated); specific provider not named on public pages reviewed	EU (named data centre) EU/EEA infrastructure via Render (privacy policy); the features page separately states Google Cloud Platform in the EU (vendor-stated)
EU member states referenced	—	1 of 27
EU reporting languages	Partial	Partial
Total reporting languages	175	30
AI on report content	No AI processing of report content	No AI processing of report content
Certifications	None published	None published
National laws referenced	EU Directive 2019/1937 United Kingdom (Public Interest Disclosure Act 1998)	EU Directive 2019/1937 Estonia (Whistleblower Protection Act, 2024)
Anonymous reporting	✓	✓
Case management	✓	✓
Multi-channel intake	✓	—
Public API	—	—
GDPR (vendor claim)	✓	✓
EU Directive 2019/1937 (vendor claim)	✓	✓
Last verified	19 July 2026	19 July 2026

How Safecall and Trustif differ

Trustif can host report data inside the EU, while Safecall does not publish an EU hosting option. Safecall references 0 of the 27 EU member states and Trustif references 1. Neither lists an ISO 27001 certification. Both route buyers through a demo or sales process rather than self-serve sign-up. Neither processes report content with AI. Both market themselves for EU Directive 2019/1937 compliance, so the better fit depends on your priorities around data residency, certification, pricing transparency, and use of AI.

Safecall vs Trustif: common questions

Does Safecall or Trustif host whistleblower data in the EU?

Trustif can host report data inside the EU, while Safecall does not publish an EU hosting option.

How many EU member states do Safecall and Trustif cover?

Safecall references 0 of the 27 EU member states and Trustif references 1.

Is Safecall or Trustif ISO 27001 certified?

Neither lists an ISO 27001 certification.

How do Safecall and Trustif pricing and sign-up compare?

Safecall is priced at Not published. Procurement is sales-led; prospective clients are directed to contact the Safecall team.. Trustif is priced at Basic EUR 69/month (0-49 employees); Premium EUR 119/month (50+); Business EUR 149/month (250+); Enterprise+ EUR 299/month (1,000+). Add-ons: extra reporting channel EUR 50/month, customisable form EUR 15/month.. Both route buyers through a demo or sales process rather than self-serve sign-up.

Do Safecall or Trustif use AI on whistleblower reports?

Neither processes report content with AI.

Another option in this directory

Safecall and Trustif are two of the platforms indexed here. If your shortlist is still open, one more worth comparing — with a different set of tradeoffs:

EthicsPortal

Whistleblower reporting portal hosted on Hetzner in Germany. Flat €60/month plan.

Headquarters: Poland
Pricing: €60/month, or €41.67/month billed annually (€500/year)
EU data hosting: EU (named data centre)
EU member states referenced: All 27
Certifications: ISO 27001
AI on report content: No AI processing of report content

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Compare this tool against other platforms in the directory.

See all alternatives to Safecall → See all alternatives to Trustif → Compare all platforms