Safecall vs Sygnalista

Side-by-side facts for Safecall and Sygnalista, sourced from vendor-published materials. Both platforms market themselves for EU Directive 2019/1937 compliance.

At a glance

Safecall

UK managed whistleblowing hotline and case-management software from Safecall Ltd, with former-police call handlers and UK-based data hosting; pricing is sales-led.

Headquarters: London, United Kingdom
Pricing: Not published. Procurement is sales-led; prospective clients are directed to contact the Safecall team.
EU data hosting: Not disclosed
EU member states referenced: —
Certifications: None published
AI on report content: No AI processing of report content

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Sygnalista

Polish whistleblowing channel from ITSM Software S.A. built on the Mint Service Desk platform, with cloud and on-premises deployment and published PLN package pricing.

Headquarters: Rzeszów, Poland
Pricing: Cloud 8 PLN per operator/month (7-day free trial). On-premises packages: Starter 400 PLN/month (2 operators), Standard 850 PLN/month (3 operators), Premium 1,400 PLN/month (6 operators).
EU data hosting: EU region selectable
EU member states referenced: 1 of 27
Certifications: None published
AI on report content: No AI processing of report content

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Full facts, side by side

Full facts, side by side: Safecall and Sygnalista
Attribute	Safecall	Sygnalista
Headquarters	London, United Kingdom	Rzeszów, Poland
Founded	1999	Undisclosed
Ownership	Private, wholly owned by The Law Debenture Corporation p.l.c. (Safecall Limited, UK company registration 03769031)	Private, ITSM Software S.A. (Poland, KRS 0000908488, NIP 8133862101)
Pricing	Not published. Procurement is sales-led; prospective clients are directed to contact the Safecall team.	Cloud 8 PLN per operator/month (7-day free trial). On-premises packages: Starter 400 PLN/month (2 operators), Standard 850 PLN/month (3 operators), Premium 1,400 PLN/month (6 operators).
Pricing model	Quote only	Tiered (per employee)
Procurement model	Enterprise sales only	Demo required
Free trial	No	✓ Yes
EU data hosting	Not disclosed UK-based data centres (vendor-stated); specific provider not named on public pages reviewed	EU region selectable Cloud deployment with SSL/TLS (SHA-256, 2048-bit RSA) and RDS databases, or on-premises on customer infrastructure; data-centre country and provider not disclosed (vendor-stated)
EU member states referenced	—	1 of 27
EU reporting languages	Partial	Partial
Total reporting languages	175	2
AI on report content	No AI processing of report content	No AI processing of report content
Certifications	None published	None published
National laws referenced	EU Directive 2019/1937 United Kingdom (Public Interest Disclosure Act 1998)	EU Directive 2019/1937 Poland (Ustawa o ochronie sygnalistów)
Anonymous reporting	✓	✓
Case management	✓	✓
Multi-channel intake	✓	—
Public API	—	—
GDPR (vendor claim)	✓	✓
EU Directive 2019/1937 (vendor claim)	✓	✓
Last verified	19 July 2026	19 July 2026

How Safecall and Sygnalista differ

Sygnalista can host report data inside the EU, while Safecall does not publish an EU hosting option. Safecall references 0 of the 27 EU member states and Sygnalista references 1. Neither lists an ISO 27001 certification. Both route buyers through a demo or sales process rather than self-serve sign-up. Neither processes report content with AI. Both market themselves for EU Directive 2019/1937 compliance, so the better fit depends on your priorities around data residency, certification, pricing transparency, and use of AI.

Safecall vs Sygnalista: common questions

Does Safecall or Sygnalista host whistleblower data in the EU?

Sygnalista can host report data inside the EU, while Safecall does not publish an EU hosting option.

How many EU member states do Safecall and Sygnalista cover?

Safecall references 0 of the 27 EU member states and Sygnalista references 1.

Is Safecall or Sygnalista ISO 27001 certified?

Neither lists an ISO 27001 certification.

How do Safecall and Sygnalista pricing and sign-up compare?

Safecall is priced at Not published. Procurement is sales-led; prospective clients are directed to contact the Safecall team.. Sygnalista is priced at Cloud 8 PLN per operator/month (7-day free trial). On-premises packages: Starter 400 PLN/month (2 operators), Standard 850 PLN/month (3 operators), Premium 1,400 PLN/month (6 operators).. Both route buyers through a demo or sales process rather than self-serve sign-up.

Do Safecall or Sygnalista use AI on whistleblower reports?

Neither processes report content with AI.

Another option in this directory

Safecall and Sygnalista are two of the platforms indexed here. If your shortlist is still open, one more worth comparing — with a different set of tradeoffs:

EthicsPortal

Whistleblower reporting portal hosted on Hetzner in Germany. Flat €60/month plan.

Headquarters: Poland
Pricing: €60/month, or €41.67/month billed annually (€500/year)
EU data hosting: EU (named data centre)
EU member states referenced: All 27
Certifications: ISO 27001
AI on report content: No AI processing of report content

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Compare this tool against other platforms in the directory.

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