PRIMA Compliance vs Safecall

Side-by-side facts for PRIMA Compliance and Safecall, sourced from vendor-published materials. Both platforms market themselves for EU Directive 2019/1937 compliance.

At a glance

PRIMA Compliance

German whistleblowing system operated by law firm Gebrueder Brands & Seehaus GbR, with tiered subscriptions from a self-service cloud plan up to a lawyer ombudsperson service.

Headquarters: Niedererbach, Germany
Pricing: Ombudsperson packages (net, per year): Starter EUR 1,500 (up to 150 employees, 6 ombudsperson hours), Business EUR 2,700 (up to 249 employees, 12 hours), Premium EUR 6,000 (250-1,000 employees, 20 hours); Individual quote for 1,000+ employees. Add-on telephone hotline EUR 15-25/month.
EU data hosting: EU (named data centre)
EU member states referenced: 1 of 27
Certifications: None published
AI on report content: No AI processing of report content

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Safecall

UK managed whistleblowing hotline and case-management software from Safecall Ltd, with former-police call handlers and UK-based data hosting; pricing is sales-led.

Headquarters: London, United Kingdom
Pricing: Not published. Procurement is sales-led; prospective clients are directed to contact the Safecall team.
EU data hosting: Not disclosed
EU member states referenced: —
Certifications: None published
AI on report content: No AI processing of report content

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Full facts, side by side

Full facts, side by side: PRIMA Compliance and Safecall
Attribute	PRIMA Compliance	Safecall
Headquarters	Niedererbach, Germany	London, United Kingdom
Founded	Undisclosed	1999
Ownership	Private, operated by Gebrueder Brands & Seehaus GbR (law firm); Byte Solution GmbH & Co. KG is the named developer and hosting provider	Private, wholly owned by The Law Debenture Corporation p.l.c. (Safecall Limited, UK company registration 03769031)
Pricing	Ombudsperson packages (net, per year): Starter EUR 1,500 (up to 150 employees, 6 ombudsperson hours), Business EUR 2,700 (up to 249 employees, 12 hours), Premium EUR 6,000 (250-1,000 employees, 20 hours); Individual quote for 1,000+ employees. Add-on telephone hotline EUR 15-25/month.	Not published. Procurement is sales-led; prospective clients are directed to contact the Safecall team.
Pricing model	Mixed	Quote only
Procurement model	Mixed	Enterprise sales only
Free trial	No	No
EU data hosting	EU (named data centre) Byte Solution GmbH & Co. KG (developer, webhosting, and server infrastructure); data processed in Germany, otherwise within the EU (vendor-stated)	Not disclosed UK-based data centres (vendor-stated); specific provider not named on public pages reviewed
EU member states referenced	1 of 27	—
EU reporting languages	Undisclosed	Partial
Total reporting languages	Undisclosed	175
AI on report content	No AI processing of report content	No AI processing of report content
Certifications	None published	None published
National laws referenced	EU Directive 2019/1937 Germany (Hinweisgeberschutzgesetz, HinSchG)	EU Directive 2019/1937 United Kingdom (Public Interest Disclosure Act 1998)
Anonymous reporting	✓	✓
Case management	✓	✓
Multi-channel intake	✓	✓
Public API	—	—
GDPR (vendor claim)	✓	✓
EU Directive 2019/1937 (vendor claim)	✓	✓
Last verified	19 July 2026	19 July 2026

How PRIMA Compliance and Safecall differ

PRIMA Compliance can host report data inside the EU, while Safecall does not publish an EU hosting option. PRIMA Compliance references 1 of the 27 EU member states and Safecall references 0. Neither lists an ISO 27001 certification. Both route buyers through a demo or sales process rather than self-serve sign-up. Neither processes report content with AI. Both market themselves for EU Directive 2019/1937 compliance, so the better fit depends on your priorities around data residency, certification, pricing transparency, and use of AI.

PRIMA Compliance vs Safecall: common questions

Does PRIMA Compliance or Safecall host whistleblower data in the EU?

PRIMA Compliance can host report data inside the EU, while Safecall does not publish an EU hosting option.

How many EU member states do PRIMA Compliance and Safecall cover?

PRIMA Compliance references 1 of the 27 EU member states and Safecall references 0.

Is PRIMA Compliance or Safecall ISO 27001 certified?

Neither lists an ISO 27001 certification.

How do PRIMA Compliance and Safecall pricing and sign-up compare?

PRIMA Compliance is priced at Ombudsperson packages (net, per year): Starter EUR 1,500 (up to 150 employees, 6 ombudsperson hours), Business EUR 2,700 (up to 249 employees, 12 hours), Premium EUR 6,000 (250-1,000 employees, 20 hours); Individual quote for 1,000+ employees. Add-on telephone hotline EUR 15-25/month.. Safecall is priced at Not published. Procurement is sales-led; prospective clients are directed to contact the Safecall team.. Both route buyers through a demo or sales process rather than self-serve sign-up.

Do PRIMA Compliance or Safecall use AI on whistleblower reports?

Neither processes report content with AI.

Another option in this directory

PRIMA Compliance and Safecall are two of the platforms indexed here. If your shortlist is still open, one more worth comparing — with a different set of tradeoffs:

EthicsPortal

Whistleblower reporting portal hosted on Hetzner in Germany. Flat €60/month plan.

Headquarters: Poland
Pricing: €60/month, or €41.67/month billed annually (€500/year)
EU data hosting: EU (named data centre)
EU member states referenced: All 27
Certifications: ISO 27001
AI on report content: No AI processing of report content

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Compare this tool against other platforms in the directory.

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