Phoenix vs Sygnalista

Side-by-side facts for Phoenix and Sygnalista, sourced from vendor-published materials. Both platforms market themselves for EU Directive 2019/1937 compliance.

At a glance

Phoenix

Swiss whistleblowing SaaS with Bulgarian and Romanian language pages, public pricing, and a free starter tier.

Headquarters: Switzerland
Pricing: Starter free; Basic $65/month or $650/year; Premium $110/month or $995/year; Enterprise custom.
EU data hosting: Not disclosed
EU member states referenced: —
Certifications: None published
AI on report content: Undisclosed

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Sygnalista

Polish whistleblowing channel from ITSM Software S.A. built on the Mint Service Desk platform, with cloud and on-premises deployment and published PLN package pricing.

Headquarters: Rzeszów, Poland
Pricing: Cloud 8 PLN per operator/month (7-day free trial). On-premises packages: Starter 400 PLN/month (2 operators), Standard 850 PLN/month (3 operators), Premium 1,400 PLN/month (6 operators).
EU data hosting: EU region selectable
EU member states referenced: 1 of 27
Certifications: None published
AI on report content: No AI processing of report content

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Full facts, side by side

Full facts, side by side: Phoenix and Sygnalista
Attribute	Phoenix	Sygnalista
Headquarters	Switzerland	Rzeszów, Poland
Ownership	Integrity International SA	Private, ITSM Software S.A. (Poland, KRS 0000908488, NIP 8133862101)
Pricing	Starter free; Basic $65/month or $650/year; Premium $110/month or $995/year; Enterprise custom.	Cloud 8 PLN per operator/month (7-day free trial). On-premises packages: Starter 400 PLN/month (2 operators), Standard 850 PLN/month (3 operators), Premium 1,400 PLN/month (6 operators).
Pricing model	Mixed	Tiered (per employee)
Procurement model	Self-serve sign-up	Demo required
Free trial	No	✓ Yes
EU data hosting	Not disclosed Switzerland for standard hosting; Starter setup page lists Switzerland, Singapore, and Indonesia server-location options	EU region selectable Cloud deployment with SSL/TLS (SHA-256, 2048-bit RSA) and RDS databases, or on-premises on customer infrastructure; data-centre country and provider not disclosed (vendor-stated)
EU member states referenced	—	1 of 27
EU reporting languages	All 24	Partial
Total reporting languages	50	2
AI on report content	Undisclosed	No AI processing of report content
Certifications	None published	None published
National laws referenced	EU Whistleblower Directive (generic) GDPR	EU Directive 2019/1937 Poland (Ustawa o ochronie sygnalistów)
Anonymous reporting	✓	✓
Case management	✓	✓
Multi-channel intake	✓	—
Public API	—	—
GDPR (vendor claim)	✓	✓
EU Directive 2019/1937 (vendor claim)	✓	✓
Last verified	24 May 2026	19 July 2026

How Phoenix and Sygnalista differ

Sygnalista can host report data inside the EU, while Phoenix does not publish an EU hosting option. Phoenix references 0 of the 27 EU member states and Sygnalista references 1. Neither lists an ISO 27001 certification. Phoenix offers self-serve sign-up, whereas Sygnalista routes buyers through a demo or sales process. Phoenix processes report content with AI, while Sygnalista does not. Both market themselves for EU Directive 2019/1937 compliance, so the better fit depends on your priorities around data residency, certification, pricing transparency, and use of AI.

Phoenix vs Sygnalista: common questions

Does Phoenix or Sygnalista host whistleblower data in the EU?

Sygnalista can host report data inside the EU, while Phoenix does not publish an EU hosting option.

How many EU member states do Phoenix and Sygnalista cover?

Phoenix references 0 of the 27 EU member states and Sygnalista references 1.

Is Phoenix or Sygnalista ISO 27001 certified?

Neither lists an ISO 27001 certification.

How do Phoenix and Sygnalista pricing and sign-up compare?

Phoenix is priced at Starter free; Basic $65/month or $650/year; Premium $110/month or $995/year; Enterprise custom.. Sygnalista is priced at Cloud 8 PLN per operator/month (7-day free trial). On-premises packages: Starter 400 PLN/month (2 operators), Standard 850 PLN/month (3 operators), Premium 1,400 PLN/month (6 operators).. Phoenix offers self-serve sign-up, whereas Sygnalista routes buyers through a demo or sales process.

Do Phoenix or Sygnalista use AI on whistleblower reports?

Phoenix processes report content with AI, while Sygnalista does not.

Another option in this directory

Phoenix and Sygnalista are two of the platforms indexed here. If your shortlist is still open, one more worth comparing — with a different set of tradeoffs:

EthicsPortal

Whistleblower reporting portal hosted on Hetzner in Germany. Flat €60/month plan.

Headquarters: Poland
Pricing: €60/month, or €41.67/month billed annually (€500/year)
EU data hosting: EU (named data centre)
EU member states referenced: All 27
Certifications: ISO 27001
AI on report content: No AI processing of report content

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