Lumgo vs osapiens

Side-by-side facts for Lumgo and osapiens, sourced from vendor-published materials. Both platforms market themselves for EU Directive 2019/1937 compliance.

At a glance

Lumgo

Swedish whistleblowing SaaS from Lumgo AB with EU-only hosting, Microsoft 365 / Google Workspace sign-in, and published per-employee pricing from SEK 4,500/year.

Headquarters: Stockholm, Sweden
Pricing: Under 50 employees SEK 4,500/year; up to 250 employees SEK 9,500/year; over 250 employees SEK 15,000/year. VAT added. Vendor states this equals from about EUR 45/month.
EU data hosting: EU (named data centre)
EU member states referenced: 1 of 27
Certifications: None published
AI on report content: Processes report content with AI / translation

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osapiens

Complaint-management and whistleblower module of the osapiens HUB ESG/compliance platform.

Headquarters: Mannheim, Germany
Pricing: Not published — demo required.
EU data hosting: Not disclosed
EU member states referenced: 1 of 27
Certifications: None published
AI on report content: Processes report content with AI / translation

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Full facts, side by side

Full facts, side by side: Lumgo and osapiens
Attribute	Lumgo	osapiens
Headquarters	Stockholm, Sweden	Mannheim, Germany
Founded	Undisclosed	2018
Ownership	Private, Lumgo AB (Sweden), org. nr 559380-4247	Private — osapiens Services GmbH / osapiens Holding GmbH; vendor newsroom references a $120M Series B led by Goldman Sachs Alternatives
Customers (vendor claim)	Undisclosed	Current official pages vary: complaint-management page states 2,500+ enterprises; platform page states 1,800 satisfied customers; newsroom about page states 1,300+ customers (vendor claims).
Pricing	Under 50 employees SEK 4,500/year; up to 250 employees SEK 9,500/year; over 250 employees SEK 15,000/year. VAT added. Vendor states this equals from about EUR 45/month.	Not published — demo required.
Pricing model	Tiered (per employee)	Quote only
Procurement model	Self-serve sign-up	Enterprise sales only
Free trial	✓ Yes	No
EU data hosting	EU (named data centre) EU-hosted in Nantes, France; vendor states it uses only EU-owned suppliers and does not use AWS or Azure (vendor-stated)	Not disclosed Not disclosed on public pages reviewed
EU member states referenced	1 of 27	1 of 27
EU reporting languages	Partial	Undisclosed
Total reporting languages	9	Undisclosed
AI on report content	Processes report content with AI / translation	Processes report content with AI / translation
Certifications	None published	None published
National laws referenced	EU Directive 2019/1937 Sweden (Lag 2021:890)	EU Directive 2019/1937 Germany (LkSG — Supply Chain Act grievance mechanism) EU CSDDD
Anonymous reporting	✓	✓
Case management	✓	✓
Multi-channel intake	—	—
Public API	—	—
GDPR (vendor claim)	✓	✓
EU Directive 2019/1937 (vendor claim)	✓	✓
Last verified	19 July 2026	24 May 2026

How Lumgo and osapiens differ

Lumgo can host report data inside the EU, while osapiens does not publish an EU hosting option. Lumgo references 1 of the 27 EU member states and osapiens references 1. Neither lists an ISO 27001 certification. Lumgo offers self-serve sign-up, whereas osapiens routes buyers through a demo or sales process. Both process report content with AI or automated translation. Both market themselves for EU Directive 2019/1937 compliance, so the better fit depends on your priorities around data residency, certification, pricing transparency, and use of AI.

Lumgo vs osapiens: common questions

Does Lumgo or osapiens host whistleblower data in the EU?

Lumgo can host report data inside the EU, while osapiens does not publish an EU hosting option.

How many EU member states do Lumgo and osapiens cover?

Lumgo references 1 of the 27 EU member states and osapiens references 1.

Is Lumgo or osapiens ISO 27001 certified?

Neither lists an ISO 27001 certification.

How do Lumgo and osapiens pricing and sign-up compare?

Lumgo is priced at Under 50 employees SEK 4,500/year; up to 250 employees SEK 9,500/year; over 250 employees SEK 15,000/year. VAT added. Vendor states this equals from about EUR 45/month.. osapiens is priced at Not published — demo required.. Lumgo offers self-serve sign-up, whereas osapiens routes buyers through a demo or sales process.

Do Lumgo or osapiens use AI on whistleblower reports?

Both process report content with AI or automated translation.

Another option in this directory

Lumgo and osapiens are two of the platforms indexed here. If your shortlist is still open, one more worth comparing — with a different set of tradeoffs:

EthicsPortal

Whistleblower reporting portal hosted on Hetzner in Germany. Flat €60/month plan.

Headquarters: Poland
Pricing: €60/month, or €41.67/month billed annually (€500/year)
EU data hosting: EU (named data centre)
EU member states referenced: All 27
Certifications: ISO 27001
AI on report content: No AI processing of report content

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Compare this tool against other platforms in the directory.

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