ISWEB vs Safecall
Side-by-side facts for ISWEB and Safecall, sourced from vendor-published materials. Both platforms market themselves for EU Directive 2019/1937 compliance.
At a glance
ISWEB
Italian whistleblowing platform with dedicated public-administration and private-employer offers, ACN-qualified cloud delivery, and published private-sector pricing.
- Headquarters
- Italy (Avezzano + Roma)
- Pricing
- Private-sector pricing published: Small €40/month (€480/year), Medium €52/month (€624/year), Large €80/month (€960/year), each with a €160 activation cost. Public-administration procurement is sales/Cloud Marketplace led.
- EU data hosting
- EU (named data centre)
- EU member states referenced
- 1 of 27
- Certifications
- ACN cloud-service qualification
- AI on report content
- No AI processing of report content
Safecall
UK managed whistleblowing hotline and case-management software from Safecall Ltd, with former-police call handlers and UK-based data hosting; pricing is sales-led.
- Headquarters
- London, United Kingdom
- Pricing
- Not published. Procurement is sales-led; prospective clients are directed to contact the Safecall team.
- EU data hosting
- Not disclosed
- EU member states referenced
- —
- Certifications
- None published
- AI on report content
- No AI processing of report content
Full facts, side by side
| Attribute | ISWEB | Safecall |
|---|---|---|
| Headquarters | Italy (Avezzano + Roma) | London, United Kingdom |
| Founded | Undisclosed | 1999 |
| Ownership | ISWEB S.p.A. | Private, wholly owned by The Law Debenture Corporation p.l.c. (Safecall Limited, UK company registration 03769031) |
| Pricing | Private-sector pricing published: Small €40/month (€480/year), Medium €52/month (€624/year), Large €80/month (€960/year), each with a €160 activation cost. Public-administration procurement is sales/Cloud Marketplace led. | Not published. Procurement is sales-led; prospective clients are directed to contact the Safecall team. |
| Pricing model | Tiered (per employee) | Quote only |
| Procurement model | Enterprise sales only | Enterprise sales only |
| Free trial | No | No |
| EU data hosting | EU (named data centre) | Not disclosed UK-based data centres (vendor-stated); specific provider not named on public pages reviewed |
| EU member states referenced | 1 of 27 | — |
| EU reporting languages | Partial | Partial |
| Total reporting languages | 1 | 175 |
| AI on report content | No AI processing of report content | No AI processing of report content |
| Certifications |
| None published |
| National laws referenced |
|
|
| Anonymous reporting | ✓ | ✓ |
| Case management | ✓ | ✓ |
| Multi-channel intake | ✓ | ✓ |
| Public API | — | — |
| GDPR (vendor claim) | ✓ | ✓ |
| EU Directive 2019/1937 (vendor claim) | ✓ | ✓ |
| Last verified |
How ISWEB and Safecall differ
ISWEB can host report data inside the EU, while Safecall does not publish an EU hosting option. ISWEB references 1 of the 27 EU member states and Safecall references 0. Neither lists an ISO 27001 certification. Both route buyers through a demo or sales process rather than self-serve sign-up. Neither processes report content with AI. Both market themselves for EU Directive 2019/1937 compliance, so the better fit depends on your priorities around data residency, certification, pricing transparency, and use of AI.
ISWEB vs Safecall: common questions
Does ISWEB or Safecall host whistleblower data in the EU?
How many EU member states do ISWEB and Safecall cover?
Is ISWEB or Safecall ISO 27001 certified?
How do ISWEB and Safecall pricing and sign-up compare?
Do ISWEB or Safecall use AI on whistleblower reports?
Another option in this directory
ISWEB and Safecall are two of the platforms indexed here. If your shortlist is still open, one more worth comparing — with a different set of tradeoffs:
EthicsPortal
Whistleblower reporting portal hosted on Hetzner in Germany. Flat €60/month plan.
- Headquarters
- Poland
- Pricing
- €60/month, or €41.67/month billed annually (€500/year)
- EU data hosting
- EU (named data centre)
- EU member states referenced
- All 27
- Certifications
- ISO 27001
- AI on report content
- No AI processing of report content
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