ISWEB vs osapiens

Side-by-side facts for ISWEB and osapiens, sourced from vendor-published materials. Both platforms market themselves for EU Directive 2019/1937 compliance.

At a glance

ISWEB

Italian whistleblowing platform with dedicated public-administration and private-employer offers, ACN-qualified cloud delivery, and published private-sector pricing.

Headquarters: Italy (Avezzano + Roma)
Pricing: Private-sector pricing published: Small €40/month (€480/year), Medium €52/month (€624/year), Large €80/month (€960/year), each with a €160 activation cost. Public-administration procurement is sales/Cloud Marketplace led.
EU data hosting: EU (named data centre)
EU member states referenced: 1 of 27
Certifications: ACN cloud-service qualification
AI on report content: No AI processing of report content

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osapiens

Complaint-management and whistleblower module of the osapiens HUB ESG/compliance platform.

Headquarters: Mannheim, Germany
Pricing: Not published — demo required.
EU data hosting: Not disclosed
EU member states referenced: 1 of 27
Certifications: None published
AI on report content: Processes report content with AI / translation

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Full facts, side by side

Full facts, side by side: ISWEB and osapiens
Attribute	ISWEB	osapiens
Headquarters	Italy (Avezzano + Roma)	Mannheim, Germany
Founded	Undisclosed	2018
Ownership	ISWEB S.p.A.	Private — osapiens Services GmbH / osapiens Holding GmbH; vendor newsroom references a $120M Series B led by Goldman Sachs Alternatives
Customers (vendor claim)	Undisclosed	Current official pages vary: complaint-management page states 2,500+ enterprises; platform page states 1,800 satisfied customers; newsroom about page states 1,300+ customers (vendor claims).
Pricing	Private-sector pricing published: Small €40/month (€480/year), Medium €52/month (€624/year), Large €80/month (€960/year), each with a €160 activation cost. Public-administration procurement is sales/Cloud Marketplace led.	Not published — demo required.
Pricing model	Tiered (per employee)	Quote only
Procurement model	Enterprise sales only	Enterprise sales only
Free trial	No	No
EU data hosting	EU (named data centre)	Not disclosed Not disclosed on public pages reviewed
EU member states referenced	1 of 27	1 of 27
EU reporting languages	Partial	Undisclosed
Total reporting languages	1	Undisclosed
AI on report content	No AI processing of report content	Processes report content with AI / translation
Certifications	ACN cloud-service qualification	None published
National laws referenced	Italy (D.Lgs 24/2023) Italy (D.Lgs 231/2001 — Modello 231) Italy (ANAC guidelines) EU Directive 2019/1937	EU Directive 2019/1937 Germany (LkSG — Supply Chain Act grievance mechanism) EU CSDDD
Anonymous reporting	✓	✓
Case management	✓	✓
Multi-channel intake	✓	—
Public API	—	—
GDPR (vendor claim)	✓	✓
EU Directive 2019/1937 (vendor claim)	✓	✓
Last verified	24 May 2026	24 May 2026

How ISWEB and osapiens differ

ISWEB can host report data inside the EU, while osapiens does not publish an EU hosting option. ISWEB references 1 of the 27 EU member states and osapiens references 1. Neither lists an ISO 27001 certification. Both route buyers through a demo or sales process rather than self-serve sign-up. osapiens processes report content with AI, while ISWEB does not. Both market themselves for EU Directive 2019/1937 compliance, so the better fit depends on your priorities around data residency, certification, pricing transparency, and use of AI.

ISWEB vs osapiens: common questions

Does ISWEB or osapiens host whistleblower data in the EU?

ISWEB can host report data inside the EU, while osapiens does not publish an EU hosting option.

How many EU member states do ISWEB and osapiens cover?

ISWEB references 1 of the 27 EU member states and osapiens references 1.

Is ISWEB or osapiens ISO 27001 certified?

Neither lists an ISO 27001 certification.

How do ISWEB and osapiens pricing and sign-up compare?

ISWEB is priced at Private-sector pricing published: Small €40/month (€480/year), Medium €52/month (€624/year), Large €80/month (€960/year), each with a €160 activation cost. Public-administration procurement is sales/Cloud Marketplace led.. osapiens is priced at Not published — demo required.. Both route buyers through a demo or sales process rather than self-serve sign-up.

Do ISWEB or osapiens use AI on whistleblower reports?

osapiens processes report content with AI, while ISWEB does not.

Another option in this directory

ISWEB and osapiens are two of the platforms indexed here. If your shortlist is still open, one more worth comparing — with a different set of tradeoffs:

EthicsPortal

Whistleblower reporting portal hosted on Hetzner in Germany. Flat €60/month plan.

Headquarters: Poland
Pricing: €60/month, or €41.67/month billed annually (€500/year)
EU data hosting: EU (named data centre)
EU member states referenced: All 27
Certifications: ISO 27001
AI on report content: No AI processing of report content

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Compare this tool against other platforms in the directory.

See all alternatives to ISWEB → See all alternatives to osapiens → Compare all platforms