Firmsys vs osapiens

Side-by-side facts for Firmsys and osapiens, sourced from vendor-published materials. Both platforms market themselves for EU Directive 2019/1937 compliance.

At a glance

Firmsys

Czech whistleblowing channel from SPWeb s.r.o. with fixed monthly tiers from 590 Kc and web plus automated telephone reporting.

Headquarters: Brno, Czechia
Pricing: ZAKLAD 590 Kc/month (1 handler); STANDARD 1,190 Kc/month (10 handlers); PRO 2,290 Kc/month (unlimited handlers). 10% discount on annual billing.
EU data hosting: EU (named data centre)
EU member states referenced: 1 of 27
Certifications: None published
AI on report content: No AI processing of report content

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osapiens

Complaint-management and whistleblower module of the osapiens HUB ESG/compliance platform.

Headquarters: Mannheim, Germany
Pricing: Not published — demo required.
EU data hosting: Not disclosed
EU member states referenced: 1 of 27
Certifications: None published
AI on report content: Processes report content with AI / translation

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Full facts, side by side

Full facts, side by side: Firmsys and osapiens
Attribute	Firmsys	osapiens
Headquarters	Brno, Czechia	Mannheim, Germany
Founded	Undisclosed	2018
Ownership	Private, SPWeb s.r.o. (Czech ICO 29264782), Brno, Czechia	Private — osapiens Services GmbH / osapiens Holding GmbH; vendor newsroom references a $120M Series B led by Goldman Sachs Alternatives
Customers (vendor claim)	Undisclosed	Current official pages vary: complaint-management page states 2,500+ enterprises; platform page states 1,800 satisfied customers; newsroom about page states 1,300+ customers (vendor claims).
Pricing	ZAKLAD 590 Kc/month (1 handler); STANDARD 1,190 Kc/month (10 handlers); PRO 2,290 Kc/month (unlimited handlers). 10% discount on annual billing.	Not published — demo required.
Pricing model	Tiered (per employee)	Quote only
Procurement model	Self-serve sign-up	Enterprise sales only
Free trial	No	No
EU data hosting	EU (named data centre) Vendor's own data centre; no personal data transferred outside the EU (vendor-stated)	Not disclosed Not disclosed on public pages reviewed
EU member states referenced	1 of 27	1 of 27
EU reporting languages	Undisclosed	Undisclosed
Total reporting languages	Undisclosed	Undisclosed
AI on report content	No AI processing of report content	Processes report content with AI / translation
Certifications	None published	None published
National laws referenced	EU Directive 2019/1937 Czechia (Act No. 171/2023 Coll.)	EU Directive 2019/1937 Germany (LkSG — Supply Chain Act grievance mechanism) EU CSDDD
Anonymous reporting	✓	✓
Case management	✓	✓
Multi-channel intake	✓	—
Public API	—	—
GDPR (vendor claim)	✓	✓
EU Directive 2019/1937 (vendor claim)	✓	✓
Last verified	19 July 2026	24 May 2026

How Firmsys and osapiens differ

Firmsys can host report data inside the EU, while osapiens does not publish an EU hosting option. Firmsys references 1 of the 27 EU member states and osapiens references 1. Neither lists an ISO 27001 certification. Firmsys offers self-serve sign-up, whereas osapiens routes buyers through a demo or sales process. osapiens processes report content with AI, while Firmsys does not. Both market themselves for EU Directive 2019/1937 compliance, so the better fit depends on your priorities around data residency, certification, pricing transparency, and use of AI.

Firmsys vs osapiens: common questions

Does Firmsys or osapiens host whistleblower data in the EU?

Firmsys can host report data inside the EU, while osapiens does not publish an EU hosting option.

How many EU member states do Firmsys and osapiens cover?

Firmsys references 1 of the 27 EU member states and osapiens references 1.

Is Firmsys or osapiens ISO 27001 certified?

Neither lists an ISO 27001 certification.

How do Firmsys and osapiens pricing and sign-up compare?

Firmsys is priced at ZAKLAD 590 Kc/month (1 handler); STANDARD 1,190 Kc/month (10 handlers); PRO 2,290 Kc/month (unlimited handlers). 10% discount on annual billing.. osapiens is priced at Not published — demo required.. Firmsys offers self-serve sign-up, whereas osapiens routes buyers through a demo or sales process.

Do Firmsys or osapiens use AI on whistleblower reports?

osapiens processes report content with AI, while Firmsys does not.

Another option in this directory

Firmsys and osapiens are two of the platforms indexed here. If your shortlist is still open, one more worth comparing — with a different set of tradeoffs:

EthicsPortal

Whistleblower reporting portal hosted on Hetzner in Germany. Flat €60/month plan.

Headquarters: Poland
Pricing: €60/month, or €41.67/month billed annually (€500/year)
EU data hosting: EU (named data centre)
EU member states referenced: All 27
Certifications: ISO 27001
AI on report content: No AI processing of report content

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Compare this tool against other platforms in the directory.

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