FaceUp vs hintcatcher
Side-by-side facts for FaceUp and hintcatcher, sourced from vendor-published materials. Both platforms market themselves for EU Directive 2019/1937 compliance.
At a glance
FaceUp
Whistleblowing, employee-relations, and workplace-compliance platform from the Czech Republic.
- Headquarters
- Czech Republic
- Pricing
- Not published — pricing page now uses quote/contact-sales CTAs instead of the previously embedded EUR/GBP/USD/CZK matrix.
- EU data hosting
- EU region selectable
- EU member states referenced
- 3 of 27
- Certifications
- ISO 27001 + 1 more
- AI on report content
- Processes report content with AI / translation
hintcatcher
German whistleblowing platform from product kitchen GmbH. Flat pricing from €39/month, independent of headcount.
- Headquarters
- Göppingen, Germany
- Pricing
- LITE €39, PLUS €59, PREMIUM €99 per month (net of VAT). PARTNER multi-tenant tier quote-based.
- EU data hosting
- EU (named data centre)
- EU member states referenced
- 1 of 27
- Certifications
- None published
- AI on report content
- No AI processing of report content
Full facts, side by side
| Attribute | FaceUp | hintcatcher |
|---|---|---|
| Headquarters | Czech Republic | Göppingen, Germany |
| Founded | 2017 | Undisclosed |
| Ownership | Undisclosed | Private — product kitchen GmbH |
| Customers (vendor claim) | 3,500+ organizations across 70+ countries (vendor claim) | 75,000+ employees across customer organisations (vendor claim) |
| Pricing | Not published — pricing page now uses quote/contact-sales CTAs instead of the previously embedded EUR/GBP/USD/CZK matrix. | LITE €39, PLUS €59, PREMIUM €99 per month (net of VAT). PARTNER multi-tenant tier quote-based. |
| Pricing model | Quote only | Flat published rate |
| Procurement model | Enterprise sales only | Self-serve sign-up |
| Free trial | ✓ Yes | ✓ Yes |
| EU data hosting | EU region selectable | EU (named data centre) Germany; ISO 27001-certified hoster (hoster not named by vendor) |
| EU member states referenced | 3 of 27 | 1 of 27 |
| EU reporting languages | Undisclosed | Undisclosed |
| Total reporting languages | 113 | Undisclosed |
| AI on report content | Processes report content with AI / translation | No AI processing of report content |
| Certifications |
| None published |
| National laws referenced |
|
|
| Anonymous reporting | ✓ | ✓ |
| Case management | ✓ | ✓ |
| Multi-channel intake | ✓ | ✓ |
| Public API | ✓ | — |
| GDPR (vendor claim) | ✓ | ✓ |
| EU Directive 2019/1937 (vendor claim) | ✓ | ✓ |
| Last verified |
How FaceUp and hintcatcher differ
Both FaceUp and hintcatcher can host whistleblower report data inside the EU. FaceUp references 3 of the 27 EU member states and hintcatcher references 1. FaceUp lists ISO 27001 certification; hintcatcher does not. hintcatcher offers self-serve sign-up, whereas FaceUp routes buyers through a demo or sales process. FaceUp processes report content with AI, while hintcatcher does not. Both market themselves for EU Directive 2019/1937 compliance, so the better fit depends on your priorities around data residency, certification, pricing transparency, and use of AI.
FaceUp vs hintcatcher: common questions
Does FaceUp or hintcatcher host whistleblower data in the EU?
How many EU member states do FaceUp and hintcatcher cover?
Is FaceUp or hintcatcher ISO 27001 certified?
How do FaceUp and hintcatcher pricing and sign-up compare?
Do FaceUp or hintcatcher use AI on whistleblower reports?
Another option in this directory
FaceUp and hintcatcher are two of the platforms indexed here. If your shortlist is still open, one more worth comparing — with a different set of tradeoffs:
EthicsPortal
Whistleblower reporting portal hosted on Hetzner in Germany. Flat €60/month plan.
- Headquarters
- Poland
- Pricing
- €60/month, or €41.67/month billed annually (€500/year)
- EU data hosting
- EU (named data centre)
- EU member states referenced
- All 27
- Certifications
- ISO 27001
- AI on report content
- No AI processing of report content
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