e-Zaupnik vs osapiens

Side-by-side facts for e-Zaupnik and osapiens, sourced from vendor-published materials. Both platforms market themselves for EU Directive 2019/1937 compliance.

At a glance

e-Zaupnik

Slovenian whistleblowing channel from Virtual IT d.o.o. for ZZPri and EU Directive 2019/1937 compliance, priced from EUR 49 per month.

Headquarters: Ljubljana, Slovenia
Pricing: Basic EUR 49/month (single trustee); Multi-user EUR 79/month; Premium with legal assistance from EUR 99/month. Prices stated excluding VAT.
EU data hosting: Not disclosed
EU member states referenced: 1 of 27
Certifications: ISO 27001
AI on report content: Processes report content with AI / translation

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osapiens

Complaint-management and whistleblower module of the osapiens HUB ESG/compliance platform.

Headquarters: Mannheim, Germany
Pricing: Not published — demo required.
EU data hosting: Not disclosed
EU member states referenced: 1 of 27
Certifications: None published
AI on report content: Processes report content with AI / translation

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Full facts, side by side

Full facts, side by side: e-Zaupnik and osapiens
Attribute	e-Zaupnik	osapiens
Headquarters	Ljubljana, Slovenia	Mannheim, Germany
Founded	Undisclosed	2018
Ownership	Private, Virtual IT, informacijske tehnologije d.o.o. (Slovenia), part of Infocenter Group	Private — osapiens Services GmbH / osapiens Holding GmbH; vendor newsroom references a $120M Series B led by Goldman Sachs Alternatives
Customers (vendor claim)	Undisclosed	Current official pages vary: complaint-management page states 2,500+ enterprises; platform page states 1,800 satisfied customers; newsroom about page states 1,300+ customers (vendor claims).
Pricing	Basic EUR 49/month (single trustee); Multi-user EUR 79/month; Premium with legal assistance from EUR 99/month. Prices stated excluding VAT.	Not published — demo required.
Pricing model	Tiered (per employee)	Quote only
Procurement model	Enterprise sales only	Enterprise sales only
Free trial	No	No
EU data hosting	Not disclosed	Not disclosed Not disclosed on public pages reviewed
EU member states referenced	1 of 27	1 of 27
EU reporting languages	Partial	Undisclosed
Total reporting languages	1	Undisclosed
AI on report content	Processes report content with AI / translation	Processes report content with AI / translation
Certifications	ISO/IEC 27001 (vendor-stated)	None published
National laws referenced	EU Directive 2019/1937 Slovenia (ZZPri, Zakon o zaščiti prijaviteljev)	EU Directive 2019/1937 Germany (LkSG — Supply Chain Act grievance mechanism) EU CSDDD
Anonymous reporting	✓	✓
Case management	✓	✓
Multi-channel intake	—	—
Public API	—	—
GDPR (vendor claim)	✓	✓
EU Directive 2019/1937 (vendor claim)	✓	✓
Last verified	19 July 2026	24 May 2026

How e-Zaupnik and osapiens differ

Neither e-Zaupnik nor osapiens publishes a confirmed EU data-hosting option. e-Zaupnik references 1 of the 27 EU member states and osapiens references 1. e-Zaupnik lists ISO 27001 certification; osapiens does not. Both route buyers through a demo or sales process rather than self-serve sign-up. Both process report content with AI or automated translation. Both market themselves for EU Directive 2019/1937 compliance, so the better fit depends on your priorities around data residency, certification, pricing transparency, and use of AI.

e-Zaupnik vs osapiens: common questions

Does e-Zaupnik or osapiens host whistleblower data in the EU?

Neither e-Zaupnik nor osapiens publishes a confirmed EU data-hosting option.

How many EU member states do e-Zaupnik and osapiens cover?

e-Zaupnik references 1 of the 27 EU member states and osapiens references 1.

Is e-Zaupnik or osapiens ISO 27001 certified?

e-Zaupnik lists ISO 27001 certification; osapiens does not.

How do e-Zaupnik and osapiens pricing and sign-up compare?

e-Zaupnik is priced at Basic EUR 49/month (single trustee); Multi-user EUR 79/month; Premium with legal assistance from EUR 99/month. Prices stated excluding VAT.. osapiens is priced at Not published — demo required.. Both route buyers through a demo or sales process rather than self-serve sign-up.

Do e-Zaupnik or osapiens use AI on whistleblower reports?

Both process report content with AI or automated translation.

Another option in this directory

e-Zaupnik and osapiens are two of the platforms indexed here. If your shortlist is still open, one more worth comparing — with a different set of tradeoffs:

EthicsPortal

Whistleblower reporting portal hosted on Hetzner in Germany. Flat €60/month plan.

Headquarters: Poland
Pricing: €60/month, or €41.67/month billed annually (€500/year)
EU data hosting: EU (named data centre)
EU member states referenced: All 27
Certifications: ISO 27001
AI on report content: No AI processing of report content

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Compare this tool against other platforms in the directory.

See all alternatives to e-Zaupnik → See all alternatives to osapiens → Compare all platforms