Confidential Reporting System (CRS) vs Phoenix

Side-by-side facts for Confidential Reporting System (CRS) and Phoenix, sourced from vendor-published materials. Both platforms market themselves for EU Directive 2019/1937 compliance.

At a glance

Confidential Reporting System (CRS)

Bulgarian whistleblowing platform co-developed by Transparency International Bulgaria and Happi Company, positioned explicitly around the Bulgarian Law on the Protection of Whistleblowers that transposes EU Directive 2019/1937.

Headquarters: Sofia, Bulgaria
Pricing: Annual subscription, tiered by employee count: 295 BGN/month (50–149 employees), 395 BGN/month (150–249), 595 BGN/month (250–499), 995 BGN/month (500+). Public-sector employers and private employers falling under EU-law scope are in-scope regardless of headcount.
EU data hosting: Not disclosed
EU member states referenced: 1 of 27
Certifications: None published
AI on report content: No AI processing of report content

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Phoenix

Swiss whistleblowing SaaS with Bulgarian and Romanian language pages, public pricing, and a free starter tier.

Headquarters: Switzerland
Pricing: Free starter tier; Standard €80/month billed annually or €90/month billed monthly; Build-your-own from €17/month billed annually or €20/month billed monthly; Enterprise custom.
EU data hosting: Not disclosed
EU member states referenced: —
Certifications: None published
AI on report content: No AI processing of report content

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Full facts, side by side

Full facts, side by side: Confidential Reporting System (CRS) and Phoenix
Attribute	Confidential Reporting System (CRS)	Phoenix
Headquarters	Sofia, Bulgaria	Switzerland
Founded	2023	Undisclosed
Ownership	Joint initiative of Transparency International – Bulgaria and Happi Company Ltd.	Integrity International SA
Pricing	Annual subscription, tiered by employee count: 295 BGN/month (50–149 employees), 395 BGN/month (150–249), 595 BGN/month (250–499), 995 BGN/month (500+). Public-sector employers and private employers falling under EU-law scope are in-scope regardless of headcount.	Free starter tier; Standard €80/month billed annually or €90/month billed monthly; Build-your-own from €17/month billed annually or €20/month billed monthly; Enterprise custom.
Pricing model	Tiered (per employee)	Undisclosed
Procurement model	Undisclosed	Self-serve sign-up
Free trial	No	✓ Yes
EU data hosting	Not disclosed	Not disclosed
EU member states referenced	1 of 27	—
EU reporting languages	2 of 24	All 24
Total reporting languages	2	50
AI on report content	No AI processing of report content	No AI processing of report content
Certifications	None published	None published
National laws referenced	Bulgaria (Law on the Protection of Persons Reporting or Publicly Disclosing Information on Breaches, in force 4 May 2023) EU Directive 2019/1937	EU Whistleblower Directive (generic) GDPR
Anonymous reporting	✓	✓
Case management	✓	✓
Multi-channel intake	—	✓
Public API	✓	—
GDPR (vendor claim)	✓	✓
EU Directive 2019/1937 (vendor claim)	✓	✓
Last verified	23 April 2026	23 April 2026

Another option in this directory

Confidential Reporting System (CRS) and Phoenix are two of the platforms indexed here. If your shortlist is still open, one more worth comparing — with a different set of tradeoffs: