Confidential Reporting System (CRS) vs FaceUp

Side-by-side facts for Confidential Reporting System (CRS) and FaceUp, sourced from vendor-published materials. Both platforms market themselves for EU Directive 2019/1937 compliance.

At a glance

Confidential Reporting System (CRS)

Bulgarian whistleblowing platform co-developed by Transparency International Bulgaria and Happi Company, positioned explicitly around the Bulgarian Law on the Protection of Whistleblowers that transposes EU Directive 2019/1937.

Headquarters: Sofia, Bulgaria
Pricing: Annual subscription, tiered by employee count: 295 BGN/month (50–149 employees), 395 BGN/month (150–249), 595 BGN/month (250–499), 995 BGN/month (500+). Public-sector employers and private employers falling under EU-law scope are in-scope regardless of headcount.
EU data hosting: Not disclosed
EU member states referenced: 1 of 27
Certifications: None published
AI on report content: No AI processing of report content

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FaceUp

Whistleblowing and employee-relations platform from Czech Republic.

Headquarters: Czech Republic
Pricing: Not published — quote-based via demo.
EU data hosting: EU region selectable
EU member states referenced: 3 of 27
Certifications: ISO 27001
AI on report content: Processes report content with AI / translation

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Full facts, side by side

Full facts, side by side: Confidential Reporting System (CRS) and FaceUp
Attribute	Confidential Reporting System (CRS)	FaceUp
Headquarters	Sofia, Bulgaria	Czech Republic
Founded	2023	2017
Ownership	Joint initiative of Transparency International – Bulgaria and Happi Company Ltd.	Undisclosed
Customers (vendor claim)	Undisclosed	3,600+ organisations across 70+ countries (vendor claim)
Pricing	Annual subscription, tiered by employee count: 295 BGN/month (50–149 employees), 395 BGN/month (150–249), 595 BGN/month (250–499), 995 BGN/month (500+). Public-sector employers and private employers falling under EU-law scope are in-scope regardless of headcount.	Not published — quote-based via demo.
Pricing model	Tiered (per employee)	Quote only
Procurement model	Undisclosed	Self-serve sign-up
Free trial	No	✓ Yes
EU data hosting	Not disclosed	EU region selectable
EU member states referenced	1 of 27	3 of 27
EU reporting languages	2 of 24	All 24
Total reporting languages	2	113
AI on report content	No AI processing of report content	Processes report content with AI / translation
Certifications	None published	ISO 27001
National laws referenced	Bulgaria (Law on the Protection of Persons Reporting or Publicly Disclosing Information on Breaches, in force 4 May 2023) EU Directive 2019/1937	Czech Republic Slovakia Germany (HinSchG) UAE Saudi Arabia ADGM California (Workplace Violence Prevention)
Anonymous reporting	✓	✓
Case management	✓	✓
Multi-channel intake	—	✓
Public API	✓	✓
GDPR (vendor claim)	✓	✓
EU Directive 2019/1937 (vendor claim)	✓	✓
G2 rating	—	4.8/5
Last verified	23 April 2026	20 April 2026

Another option in this directory

Confidential Reporting System (CRS) and FaceUp are two of the platforms indexed here. If your shortlist is still open, one more worth comparing — with a different set of tradeoffs: