Confide vs Firmsys
Side-by-side facts for Confide and Firmsys, sourced from vendor-published materials. Both platforms market themselves for EU Directive 2019/1937 compliance.
At a glance
Confide
End-to-end whistleblowing and GRC case-management platform from Confide Global Pte. Ltd., founded by Wirecard whistleblower Pav Gill, headquartered in Singapore with a planned European base in The Hague.
- Headquarters
- Singapore
- Pricing
- Not published. Procurement is book-a-call / sales-led on public pages reviewed.
- EU data hosting
- Not disclosed
- EU member states referenced
- 1 of 27
- Certifications
- ISO 27001 + 1 more
- AI on report content
- No AI processing of report content
Firmsys
Czech whistleblowing channel from SPWeb s.r.o. with fixed monthly tiers from 590 Kc and web plus automated telephone reporting.
- Headquarters
- Brno, Czechia
- Pricing
- ZAKLAD 590 Kc/month (1 handler); STANDARD 1,190 Kc/month (10 handlers); PRO 2,290 Kc/month (unlimited handlers). 10% discount on annual billing.
- EU data hosting
- EU (named data centre)
- EU member states referenced
- 1 of 27
- Certifications
- None published
- AI on report content
- No AI processing of report content
Full facts, side by side
| Attribute | Confide | Firmsys |
|---|---|---|
| Headquarters | Singapore | Brno, Czechia |
| Founded | 2023 | Undisclosed |
| Ownership | Private, Confide Global Pte. Ltd. | Private, SPWeb s.r.o. (Czech ICO 29264782), Brno, Czechia |
| Pricing | Not published. Procurement is book-a-call / sales-led on public pages reviewed. | ZAKLAD 590 Kc/month (1 handler); STANDARD 1,190 Kc/month (10 handlers); PRO 2,290 Kc/month (unlimited handlers). 10% discount on annual billing. |
| Pricing model | Quote only | Tiered (per employee) |
| Procurement model | Demo required | Self-serve sign-up |
| Free trial | No | No |
| EU data hosting | Not disclosed Not documented publicly | EU (named data centre) Vendor's own data centre; no personal data transferred outside the EU (vendor-stated) |
| EU member states referenced | 1 of 27 | 1 of 27 |
| EU reporting languages | Undisclosed | Undisclosed |
| Total reporting languages | Undisclosed | Undisclosed |
| AI on report content | No AI processing of report content | No AI processing of report content |
| Certifications |
| None published |
| National laws referenced |
|
|
| Anonymous reporting | ✓ | ✓ |
| Case management | ✓ | ✓ |
| Multi-channel intake | ✓ | ✓ |
| Public API | ✓ | — |
| GDPR (vendor claim) | ✓ | ✓ |
| EU Directive 2019/1937 (vendor claim) | ✓ | ✓ |
| Last verified |
How Confide and Firmsys differ
Firmsys can host report data inside the EU, while Confide does not publish an EU hosting option. Confide references 1 of the 27 EU member states and Firmsys references 1. Confide lists ISO 27001 certification; Firmsys does not. Firmsys offers self-serve sign-up, whereas Confide routes buyers through a demo or sales process. Neither processes report content with AI. Both market themselves for EU Directive 2019/1937 compliance, so the better fit depends on your priorities around data residency, certification, pricing transparency, and use of AI.
Confide vs Firmsys: common questions
Does Confide or Firmsys host whistleblower data in the EU?
How many EU member states do Confide and Firmsys cover?
Is Confide or Firmsys ISO 27001 certified?
How do Confide and Firmsys pricing and sign-up compare?
Do Confide or Firmsys use AI on whistleblower reports?
Another option in this directory
Confide and Firmsys are two of the platforms indexed here. If your shortlist is still open, one more worth comparing — with a different set of tradeoffs:
EthicsPortal
Whistleblower reporting portal hosted on Hetzner in Germany. Flat €60/month plan.
- Headquarters
- Poland
- Pricing
- €60/month, or €41.67/month billed annually (€500/year)
- EU data hosting
- EU (named data centre)
- EU member states referenced
- All 27
- Certifications
- ISO 27001
- AI on report content
- No AI processing of report content
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