CLUE#ZO vs osapiens

Side-by-side facts for CLUE#ZO and osapiens, sourced from vendor-published materials. Both platforms market themselves for EU Directive 2019/1937 compliance.

At a glance

CLUE#ZO

German digital whistleblowing system from CAS Concepts and Solutions AG, delivered on SAP Business Technology Platform with integration to SAP S/4HANA and chatbot-guided report intake.

Headquarters: Hamburg, Germany
Pricing: Basic EUR 99/month (12 reports/year, 3 users); Standard EUR 299/month (50 reports/year, 6 users); Enterprise EUR 1,499/month (unlimited reports, 15 users). Prices are ex-VAT.
EU data hosting: EU (named data centre)
EU member states referenced: 1 of 27
Certifications: None published
AI on report content: Processes report content with AI / translation

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osapiens

Complaint-management and whistleblower module of the osapiens HUB ESG/compliance platform.

Headquarters: Mannheim, Germany
Pricing: Not published — demo required.
EU data hosting: Not disclosed
EU member states referenced: 1 of 27
Certifications: None published
AI on report content: Processes report content with AI / translation

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Full facts, side by side

Full facts, side by side: CLUE#ZO and osapiens
Attribute	CLUE#ZO	osapiens
Headquarters	Hamburg, Germany	Mannheim, Germany
Founded	Undisclosed	2018
Ownership	Private, CAS Concepts and Solutions AG (Hamburg, Commercial Register HRB 69127)	Private — osapiens Services GmbH / osapiens Holding GmbH; vendor newsroom references a $120M Series B led by Goldman Sachs Alternatives
Customers (vendor claim)	Undisclosed	Current official pages vary: complaint-management page states 2,500+ enterprises; platform page states 1,800 satisfied customers; newsroom about page states 1,300+ customers (vendor claims).
Pricing	Basic EUR 99/month (12 reports/year, 3 users); Standard EUR 299/month (50 reports/year, 6 users); Enterprise EUR 1,499/month (unlimited reports, 15 users). Prices are ex-VAT.	Not published — demo required.
Pricing model	Tiered (per employee)	Quote only
Procurement model	Mixed	Enterprise sales only
Free trial	No	No
EU data hosting	EU (named data centre) European data centres (vendor states ISO 27001 certified data centres); built on SAP Business Technology Platform	Not disclosed Not disclosed on public pages reviewed
EU member states referenced	1 of 27	1 of 27
EU reporting languages	Undisclosed	Undisclosed
Total reporting languages	Undisclosed	Undisclosed
AI on report content	Processes report content with AI / translation	Processes report content with AI / translation
Certifications	None published	None published
National laws referenced	EU Directive 2019/1937 Germany (Hinweisgeberschutzgesetz, HinSchG)	EU Directive 2019/1937 Germany (LkSG — Supply Chain Act grievance mechanism) EU CSDDD
Anonymous reporting	✓	✓
Case management	✓	✓
Multi-channel intake	—	—
Public API	—	—
GDPR (vendor claim)	✓	✓
EU Directive 2019/1937 (vendor claim)	✓	✓
Last verified	19 July 2026	24 May 2026

How CLUE#ZO and osapiens differ

CLUE#ZO can host report data inside the EU, while osapiens does not publish an EU hosting option. CLUE#ZO references 1 of the 27 EU member states and osapiens references 1. Neither lists an ISO 27001 certification. Both route buyers through a demo or sales process rather than self-serve sign-up. Both process report content with AI or automated translation. Both market themselves for EU Directive 2019/1937 compliance, so the better fit depends on your priorities around data residency, certification, pricing transparency, and use of AI.

CLUE#ZO vs osapiens: common questions

Does CLUE#ZO or osapiens host whistleblower data in the EU?

CLUE#ZO can host report data inside the EU, while osapiens does not publish an EU hosting option.

How many EU member states do CLUE#ZO and osapiens cover?

CLUE#ZO references 1 of the 27 EU member states and osapiens references 1.

Is CLUE#ZO or osapiens ISO 27001 certified?

Neither lists an ISO 27001 certification.

How do CLUE#ZO and osapiens pricing and sign-up compare?

CLUE#ZO is priced at Basic EUR 99/month (12 reports/year, 3 users); Standard EUR 299/month (50 reports/year, 6 users); Enterprise EUR 1,499/month (unlimited reports, 15 users). Prices are ex-VAT.. osapiens is priced at Not published — demo required.. Both route buyers through a demo or sales process rather than self-serve sign-up.

Do CLUE#ZO or osapiens use AI on whistleblower reports?

Both process report content with AI or automated translation.

Another option in this directory

CLUE#ZO and osapiens are two of the platforms indexed here. If your shortlist is still open, one more worth comparing — with a different set of tradeoffs:

EthicsPortal

Whistleblower reporting portal hosted on Hetzner in Germany. Flat €60/month plan.

Headquarters: Poland
Pricing: €60/month, or €41.67/month billed annually (€500/year)
EU data hosting: EU (named data centre)
EU member states referenced: All 27
Certifications: ISO 27001
AI on report content: No AI processing of report content

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Compare this tool against other platforms in the directory.

See all alternatives to CLUE#ZO → See all alternatives to osapiens → Compare all platforms